Aphiwe Nonkeneza

Dedicated and organized professional with 11 years of experience in improving organizational effectiveness, communication, and security through streamlining workflows and processes. Looking for an Office Manager position in a fast-paced environment where I can utilize my communication and problem-solving skills to improve efficiencies.

• Cooperate Business & management training, Professional Business Writing Skills, 2011
• Cape Peninsula University of technology, Project Quality Management, 2012
• Cape Peninsula University of technology, Certificate in Public Management, 2007

• Computer literacy: Microsoft office Packages (MS Outlook, Word, Access, Excel, PowerPoint, Publisher and Internet) which enables me to do administration work, reports and presentations.
• Good planning, organizing skills: ability to establish courses of action for self and others to ensure that work is completed efficiently.
• Excellent interpersonal relations and sound communication skills (verbal and written): ability to expresses ideas to individuals and groups both in formal and informal settings in an interesting and motivating way, I also make use of a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals
• Listening skills: I have good listening skills for example when receiving complaints from external or internal stakeholders I ensure that I listen attentively without interrupting or imposing solutions to the complainant.
• Research skills and data analysis: I use these skills to compile reports and gather research material for other workers within the department.
• Decision making skills: I am able to obtain information and identify key issues and relationships relevant to achieving a long-range goal or vision, committing to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organisational values.
• Problem solving: thinking things through in a logical way in order to determine key issues, often also including creative thinking
• Presentation skills: I obtain my presentation skills through talking to a group, briefing team members and addressing people to the meetings
• Project Management skills: ability to focus and guide others in accomplishing work objectives.
• Good understanding of telephone etiquettes: I engage with stakeholders via Telephone on a daily basis and have good understanding of do's and don'ts when answering telephone calls.
• Leadership: being able to motivate and encourage others, whilst taking the lead;
• Commitment/motivation: having energy and enthusiasm in pursuing projects and operations
• Ability to work under pressure: Due to high volume of work I always prioritize issue so that I can be able to cope and perform well
• Numerical skills: I can work accurately with figures for instance when audit and verify overtime, cell phone claims and S&T claims
• Report writing skills and Minutes taking: I consolidate and scrutinize monthly, quarterly and annual progress report for the region. And take minutes during regional meetings
• Knowledge of PERSAL, PERSAP, PAS, POLFIN, LOGIS and ORACLE
• Accept responsibility: Ability to work independently and as a team
• Ability to adapt on changing circumstances (Flexibility): I am always willing to go an extra mile that is why I do not see a problem in working abnormal hours whether be it remunerated or unremunerated.

• ID Number: 8908225678081
• Date of Birth: 08/22/89
• Gender: Male
• Nationality: South African
• Driving License: Code B (8)
• Marital Status: Married

• Nomfundiso Macingwane, Department of Forestry, Fisheries, and the environment, 0604411082 (Cell), 0214023671 (Work), Supervisor at Customer Services Center
• Siphokazi Mayalo, Department of Forestry, Fisheries, and the environment, 0734333630 (Cell), 021 402 3460(Work), Assistant Director at Offshore and High Seas Directorate
• Sthembile Mkhwanazi, Department of Forestry, Fisheries, and the environment, 0837616936 (Cell), 0214023091 (work), Assistant Director at Human Resource Directorate

During my spare time or on weekends, I spend most of my time reading books, including magazines and journals, newspapers, gardening, exercising, and watching sports on TV.