MANDILAKHE BUTSHING

I manage a team of 4 Sales Specialist in different towns namely Mthatha,Queenstown, Butterworth and East London.

• I recruit and train people that will be on my team.

I coach my team members on how to become good sales Specialist and be able to sell our products to our customers.

• I prepare and submit weekly presentations to the back office and I analyse the performance of each sales specialist for the work done in the previous week.
• I use Microsoft suite and Power Bi to produce our numbers and compile my presentation.
• Developed detailed reports on project status updates while also conducting regular meetings; these efforts kept both internal teams informed of progress and external clients aware of how their investments were faring.
• Improved customer satisfaction by effectively addressing concerns and providing prompt resolutions.

• Develop leads and maintain relationships with the customers, have knowledge of company needs and its products, research consumer needs, and identify leads on how to grow the existing relationships. addressing those by maintaining an accurate, detailed client book for an active customer. Make cold repeat calls on customer's or perform base warm outreach.
• Being active and think outside the box to develop new and unique sales tactics. Maintaining your daily target calls for the day which is 30 outlets per day and influence orders. Solve problems and Persuade customers. Have the ability to communicate product value and effectively sell the product.
• Constantly monitoring the movement of the product to make sure that it is selling.
• By implementing ABS boards.
• Negotiating for a space and merchandising of the product.

• Creating GRN no, inbound Invoices, creating SSR, using SAP system.
• Managed efficient processing of more than documents per month in high-volume environment.
• Input purchases and reconciled accounts within, upholding accuracy for all updates.