Playing Netball
Manaila Faith Kutumela
Student Advisor And Sales Marketer
Pretoria
Summary
Dynamic Senior Student Advisor with a proven track record at Richfield, enhancing student retention through innovative engagement strategies. Expert in workshop delivery and academic planning, fostering student success. Strong leadership and ethical behavior drive collaborative initiatives, ensuring effective navigation of campus resources and impactful policy advocacy.
Professional advisor with proven track record in higher education. Skilled in student counseling, academic planning, and conflict resolution. Strong focus on team collaboration and adaptable to meet evolving needs. Reliable, results-driven, and known for fostering positive student experiences.
With background in student-focused educational environment, transitioning into new field utilizing developed skills in counseling and academic support. Demonstrated ability to effectively communicate and solve problems to support student success. Prepared to leverage these skills in dynamic and collaborative new role.
Overview
6
6
years of professional experience
Work History
Senior Student Advisor
Richfield
10.2021 - Current
- Improved retention rates through proactive outreach and engagement with at-risk students.
- Streamlined the student advising process by implementing a new appointment scheduling system.
- Developed and conducted informative workshops on topics such as study skills, time management, and career development.
- Partnered with other campus departments to address barriers impacting student success, advocating for policy changes when needed.
- Monitored student progress and intervened when necessary to help them overcome academic challenges.
- Supported departmental initiatives by serving on various committees related to improving advising practices.
Administrative Clerk
Unisa
04.2019 - 03.2021
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
Education
High School Diploma -
HealthNicon
Pretoria, South Africa 04.2001 -
Skills
Student engagement
Ethical behavior
Workshop delivery
Performance assessment
Career guidance
Higher education administration
Strong leadership
Academic study
Campus resources navigation
Academic planning
Interests
Reading
I enjoy reading,that's how i unwind and love reading in my spare time
Timeline
Senior Student Advisor
Richfield
10.2021 - Current
Administrative Clerk
Unisa
04.2019 - 03.2021
High School Diploma -
HealthNicon
04.2001 -
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