Summary
Overview
Work History
Education
Skills
Training and Courses Attended
Additional Information
References
Timeline
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Malehlohonolo Faith Mokoena
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Malehlohonolo Faith Mokoena

12 Christo Groenewald, Wild Olive Estate, Bloemfontein

Summary

A dynamic Bachelor of Social Work graduate with a robust foundation in child and family welfare, psychosocial support, community development, and social work interventions. Practical experience gained through fieldwork placements with the Department of Health and SANCA has honed skills in casework, group work, community-based interventions, and multidisciplinary collaboration. Proficient in communication, assessment, report writing, and stakeholder engagement, with a strong ability to work with diverse communities. Committed to promoting learner well-being, advocating for vulnerable individuals, and driving positive educational and social outcomes through ethical and professional practices.

Overview

17
17
years of professional experience

Work History

Administration Clerk

Department of Home Affairs
Bloemfontein
07.2011 - Current

Main duties performed:

  • Rendering an Administrative support for the office.
  • Coordinating and consolidating reports and statistics daily, weekly and monthly to the provincial office and Ensuring Safe keeping of documents.
  • Effectively managing personal files for all the staff in the office
  • Observed company guidelines related to data protection and confidentiality to prevent information loss and breaches.
  • Liaised with human resource and also captured the leaves and subsistence & travelling claims in line with relevant policies
  • Established and maintained standard office procedures to achieve demanding targets.
  • Operating the Invoice Receipting Engine(IRE) and Balancing and banking of daily revenue.
  • Conducting Asset movement forms and checking assets monthly.
  • Collation of monthly expenditure reports;

Administration Clerk

Department of Justice and Constitutional Development
Kroonstad
09.2009 - 06.2011

Main duties performed:

  • Worked as a clerk of the court in the Regional Court and Children's court
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
  • Established and maintained standard office procedures to achieve demanding targets.
  • Writing of Children Court proceedings
  • Examined legal documents submitted to courts for adherence to laws and court procedures.
  • Clerical duties for the Children’s court magistrate.
  • Working as a mediator between the magistrate and social workers
  • Prepared and distributed court orders, probation orders and sentencing information.

Education

Bachelor of Social Work - Humanities

University of South Africa (UNISA)
Pretoria, South Africa
12-2025

Bachelor of Administration - Economic And Management Sciences

University of The Free State
Bloemfontein
09-2010

Matric Certificate Grade 12 -

Calculus College
Kroonstad
12-2004

Skills

    Compassionate

  • Case management
  • Client advocacy
  • Social services
  • Conflict resolution
  • Multidisciplinary team collaboration
  • Case documentation
  • Child welfare expertise
  • Family case management
  • Individual and group counseling
  • Client confidentiality
  • Crisis assessment

Training and Courses Attended

  • Public Service Induction programme
  • Introduction to Ethics
  • Ethics & professionalism in the public service
  • Persal: Capturing of leave and S&T
  • Performance management and development system
  • Introduction to mentoring in Public service

Additional Information

Identity no : 870222 0573 086

Gender and Nationality : Female, African

Marital status : Married

Dependents : Two

Languages : English, Sesotho, Tswana, Afrikaans

Health : Excellent

Driver’s Licence : Code B

Address :

: 12 Christo Groenewald street

: Wild Olive Estate

: Bloemfontein

: 9301

References

1. Ms. Notemba Rixana

Home Affairs Office Manager

Thabanchu

Cell: 0718491188

Office: 0518732041

2. Ms. Lindiwe Tshikwatanba

Life Coach/ Mentor

Cell: 0820536351

3. Ms. Vuyelwa Molefi

Home Affairs: Provincial HR Practitioner

Cell: 0781539314

Office: 051 410 3900

Timeline

Administration Clerk

Department of Home Affairs
07.2011 - Current

Administration Clerk

Department of Justice and Constitutional Development
09.2009 - 06.2011

Bachelor of Social Work - Humanities

University of South Africa (UNISA)

Bachelor of Administration - Economic And Management Sciences

University of The Free State

Matric Certificate Grade 12 -

Calculus College
Malehlohonolo Faith Mokoena