Mahlatsi Tsipa
Midrand
Summary
Corporate Travel Consultant with laser-like focus on marketing and providing customer satisfaction. Exceptional scheduler with expertise in time management. Career success in travel and hospitality for private, global and corporate customers.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Intermediate Travel Consultant
Rennies BCD Travel
07.2022 - Current
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
- Built strong relationships with clients through exceptional communication and personalized service.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Arranged travel accommodations for groups, executives, and special needs clients.
- Helped customers with passport and visa applications.
- Arrange flights, car rental, transfers and travel insurance.
Intermediate Travel Consultant
Travel With Flair
02.2016 - 09.2019
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Communicated benefits and information regarding international travel insurance with clients and obtained best rates.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Education
General Travel And Tourism Certificate - Tourism And Travel Management
Gauteng Travel Academy
Waterkloof, South Africa 02.2015 - 12.2015
High School Diploma -
Ivory Park Secondary School
Gauteng, Ivory Park 04.2001 -
Skills
Executive Travel
Travel Itineraries
Interpersonal Skills
Customer Inquiry and Response
Travel Destination Advice
Corporate Travel
Executive Travel
Conclusion Letter
Thank you for considering my Application for the position of Intermediate Travel Consultant.
I believe I will be a valuable asset to your company.
If you have any questions or if my application matches your requirements, you can call me at 0620629226 or email me at Mmatlou.mahlatsi@gmail.com.
Yours sincerely
Mahlatsi Tsipa
Cover Letter
I am writing this letter with great interest and eagerness for the position of Domestic, Regional and Point to Point International Travel.
I am a 30 years old driven individual with a passion for tourism. I see myself empowering my colleagues in the next couple of years as I work well with my team and leadership qualities. I like to read and make music in my free time and I'm a leader of a youth choir. My greatest ambition is to be able to enjoy everything I do, whether it is work or my hobbies. I am a very diligent worker with serious attention to detail.
I strongly believe that I possess all the qualities you require for the position of the above mentioned.
I would therefore be highly appreciative of an opportunity to prove myself and look forward to meeting you for an interview.
Please find attached my Curriculum Vitae for more information.
Yours sincerely.
Mahlatsi Tsipa
Timeline
Intermediate Travel Consultant
Rennies BCD Travel
07.2022 - Current
Intermediate Travel Consultant
Travel With Flair
02.2016 - 09.2019
General Travel And Tourism Certificate - Tourism And Travel Management
Gauteng Travel Academy
02.2015 - 12.2015
High School Diploma -
Ivory Park Secondary School
04.2001 -