Customer support professional preparing for Customer Service Representative work through clear communication, issue logging, and polite follow-up. Supports 50+ customer inquiries per day, 25+ order or account updates per day, and accurate message capture that keeps service moving. Brings a calm, helpful approach to handling questions and resolving routine concerns.
Overview
2
2
Languages
4
4
years of professional experience
12
12
years of post-secondary education
Work History
General Worker
Maiphephi Ndlala
Gauteng Pretoria Mamelodi East 0122
09.2021 - 11.2025
Maintained clean work areas and stocked supplies for daily operations.
Organized paperwork and updated records to support smooth office administration.
Supported visitors by giving directions, relaying messages, and maintaining a welcoming front area.
Reported maintenance issues and followed up on basic workplace needs.
Education
Class 12 - Business Studies, Mathematical Literacy, Geography
STANZA BOPAPE SECONDARY
2005.01 - 2016.12
Skills
Training and Development
Dependable and Responsible
Interpersonal Communication
Excellent Communication
Decision-Making
Flexible and Adaptable
Data Entry
Cultural Awareness
Attention to Detail
Good Telephone Etiquette
Personal Information
Date of Birth: 94/11/05
Gender: FEMALE
Nationality: SOUTH AFRICAN
Marital Status: SINGLE
Religion: CHRISTIAN
ID Type: ID NO
ID Number: 941105 0304 088
Timeline
General Worker
Maiphephi Ndlala
09.2021 - 11.2025
Class 12 - Business Studies, Mathematical Literacy, Geography