Macious Khechane
Waitress
Cape Town,Western cape
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Waitress
Lagoon Beach Hotel
Cape Town
06.2022 - 07.2023
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Waitress
City Lodge
Cape Town
09.2021 - 12.2022
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Maths And Science
Boresetse High School
Northern Cape (Kimberly) 01.2014 - 12.2018
Skills
Beverage preparation
Guest relations management
Menu memorization
High-volume dining
Wine service
Point of sale operation
Bar terminology
Upselling techniques
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
Timeline
Waitress
Lagoon Beach Hotel
06.2022 - 07.2023
Waitress
City Lodge
09.2021 - 12.2022
Maths And Science
Boresetse High School
01.2014 - 12.2018