Lwandile Mosmi
Sales Consultant
Johannesburg
Summary
Proven Sales Agent at Real Promotions, adept in CRM software and strategy development, excelled in boosting sales and referral rates significantly. Mentoring peers and fostering customer trust, by combining persuasive communication with a keen focus on results, thus achieving top performer status through skillful networking and rapport building.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Sales Agent
Real Promotions
Johannesburg
2022.08 - 2024.07
- Assisted over 150 call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Achieved top performer status within company due to consistent high sales numbers.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on customer needs analysis results.
- Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
- Boosted referral rates by cultivating positive relationships with satisfied customers eager to recommend products and services.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Assisted call-in customers with questions and orders
Brand Representative
JCT Promotions
Johannesburg
2017.06 - 2018.08
- Supported launch of new products by coordinating training sessions for fellow representatives on key selling points and techniques.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Mentored 7 junior team members to help them develop essential skills for success in their roles as Brand Representatives.
- Collaborated with sales staff to identify target customers, promote products and increase sales.
Education
High School Diploma -
Maragon
Ruimsig, South Africa 2015.01 - 2016.11
Skills
Paperwork Processing
Timeline
Sales Agent
Real Promotions
2022.08 - 2024.07
Brand Representative
JCT Promotions
2017.06 - 2018.08
High School Diploma -
Maragon
2015.01 - 2016.11
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