Dynamic Compliance & Business Developer at Johnson & Johnson, skilled in relationship building and analytics. Successfully streamlined business processes and enhanced compliance training, resulting in improved operational efficiency. Developed metrics dashboards to track performance, ensuring adherence to quality standards and regulatory requirements. Proven ability to foster strategic partnerships and drive impactful marketing strategies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Compliance & Business Developer
Johnson & Johnson, Medical Devices
Cape Town
04.2022 - Current
Developed strategic partnerships with healthcare providers and stakeholders.
Collaborated with cross-functional teams to streamline business development processes.
Manage and update SOP based on current business need.
Facilitated training sessions for marketing teams on SOP updates.
Researched and analyzed industry trends, competition, and customer needs to develop effective marketing strategies.
Identified market trends to enhance product positioning and outreach strategies.
Maintained updated knowledge through continuing education and advanced training.
Attended meetings with external auditors regarding compliance matters.
Ensured compliance with applicable laws regarding workplace regulations.
Evaluated new products for compliance with industry standards.
Ensured compliance with established quality assurance standards.
Evaluated existing supplier agreements for quality assurance compliance.
Facilitated onboarding sessions for new countries that are added to your list of review.
Oversaw necessary onboarding activities, addressing questions to speed up the process.
Created metrics dashboards using data visualization tools like Tableau or Power BI to track key performance indicators.
Compliance Supervisor
TRAFFIC
01.2018 - 03.2022
Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
Collaborated with contract team to review client contracts and facilitate personnel compliance training.
Consulted with clients on best practices and served as project manager for all process improvements and regulatory initiatives.
Evaluated customer complaints, processes, and all other aspects of operations to assess compliance.
Managed compliance efforts, reporting and audits.
Advised division leaders of regulatory risks in business processed and provided recommendations for improvement.
Collaborated with HR and IT to develop and implement code of business and ethics and anti-harassment policies and related personnel training.
Liaised with clients to identify and target inefficiencies in areas of risks and business controls, process gaps and workflow discrepancies.
Prepared records and data for regular audits.
Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
Delivered and tracked program training for associates and supervisors to safeguard continuing business relationships.
Developed and delivered training programs to inform new and current employees about compliance issues.
Backed data security and information privacy efforts.
Maintained effective working relationships with regulatory authorities, suppliers and customers.
Ensure that all staff and dealerships are compliant with (FAIS, FICA, POPIA, TCF, Short term and Long term insurance)
Monitor staff training such.
Prepare and report on ARC(Audit, risk and compliance) to the board of directors.
Developed RMCP, Complaints procedure, PAIA manual and POPI policy for the group.
Used transactional and customer records, external data and publicly available information to identify suspicious or unusual activity.
Completed detailed analysis to detect patterns, trends, anomalies and schemes in transactions and relationships across multiple businesses and products.
Communicated with various business units to obtain necessary information for investigations.
Designed improvements to key controls to reduce financial crimes risk.
Interacted with compliance representatives to assess potential unusual activity.
Education
Business Analysis Support Practice - Business Analysis
Faculty training institute
Cape Town, WC
2026
Total Quality Management And Risk - Total Quality Management
Alison
Cape Town, South Africa
02-2026
RE 1 - Regulatory Exam
Moonstone
Cape Town
05-2017
RE 5 - Regulatory Exam
Moonstone
Cape Town
05-2015
Higher Certificate in Accounting - Accounting And Auditing
Cape Peninsula University of Cape Town
Cape Town
11-2009
Skills
Relationship building and rapport
Analytics
Performance monitoring
Campaign development
Data interpretation
Quality control
Competitive analysis
Verbal and written communication
Certification
Total Quality management
Employee of the year 2024
Software
Aprimo
EOS
WINDCHILL
TRuvault
FSP
ETQ
POWERBI
CDR
FSP
Hobbies and Interests
Soccer
Hiking
Parenting my Daughter
Timeline
Compliance & Business Developer
Johnson & Johnson, Medical Devices
04.2022 - Current
Compliance Supervisor
TRAFFIC
01.2018 - 03.2022
Business Analysis Support Practice - Business Analysis
Faculty training institute
Total Quality Management And Risk - Total Quality Management
Alison
RE 1 - Regulatory Exam
Moonstone
RE 5 - Regulatory Exam
Moonstone
Higher Certificate in Accounting - Accounting And Auditing
Content Compliance Specialist and Quality Assurer at Johnson & Johnson, Medical DevicesContent Compliance Specialist and Quality Assurer at Johnson & Johnson, Medical Devices
Head of Global Strategic Relations at Johnson & Johnson, Medical Devices (Mentor)Head of Global Strategic Relations at Johnson & Johnson, Medical Devices (Mentor)