Lucky Mkbane
Welkom
Summary
Provide effective and efficient services to Students, Support staff, and academic staff, including external customers. And manage projects within the Department.
Overview
7
7
Languages
15
15
years of professional experience
Work History
Part time lecturer
Central University of Technology
Welkom, South Africa
01.2020 - Current
- Delivered lectures in IT and MSTE as a part-time educator (IT and MSTE) with 6 years of experience
- Designed, planned and taught lectures based on curriculum requirements and exams.
- Used diverse teaching methods, including lectures, presentations and class activities, to deliver the curriculum.
- Developed assessments and instructional materials to support and promote student learning objectives.
- Assessed assignments and examinations, delivering constructive feedback to enhance student learning outcomes.
- Evaluated student performance during micro-lessons to identify areas for improvement.
ICT Support Technicia
CUT
02.2012 - Current
- Provided technical support for information technology systems, enhancing user experience for staff and students.
- Provide remote support to staff on campus and off campus.
- Provide remote support to students with Blackboard queries.
- Reset staff and student passwords (Blackboard access)
- Help students register passwords for first-time use.
- Reset and create new ITS passwords for Staff.
- Provide training and induction for new staff on ICT services.
- Provide induction for 1st-year students on how to use Blackboard.
- Log calls for student subject registration on Blackboard.
- Ensure PC Security and renewal of software licenses.
- Assist the network administrator with deploying and installing new servers.
- Assist the network administrator with server configuration.
- Clone computers using the FOG server.
- Fix all faulty computers on campus.
- Fix faulty network points in the offices and labs.
- Replace faulty network fly leads and replace faulty wall boxes.
- Network cabling and design of new buildings.
- Conduct and book lecturer evaluations.
- Serve as a member of the Technical Change Management committee
- Provide support for virtual meetings, Zoom and MS. Teams.
- Managed daily activities of laboratory assistants, facilitating efficient operations and timely support.
- Coordinated ICT projects, including PC installations and network infrastructure cabling and design, to meet organisational needs.
- Facilitator and coordinator, Nemisa Digital Literacy
- I have done the following tasks at CUT:
Education
B Tech - Project Management
Central University Of Technology
01-2019
Business and information Technology
UFS
01-2019
Information Technology, Software development
01-2016
Grade 12 -
Relekile Secondary School
Tikwana Hoopstad01-2007
National Diploma - Information Technology
CUT
Post Graduate Certificate - Education
CUT
B Tech - Project Management
CUT
Business, and Information Technology certificate -
UFS
Communication Skills course -
Petra Institute of development
Skills
- Supervisor Lab assistants: CUT (2014 - 2026)
- User training
- Network troubleshooting
- Technical support
- Blackboard administration
- Network cabling
- Computer maintenance
- Software licensing
- Virtual meeting support
- Communication skills
- Adaptive problem solving
- Leadership
- Customer focused
- Project planning and coordination
LANGUAGES
English – Excellent
Sesotho – Excellent
Setswana – Excellent
Afrikaans – Good
Tsonga – Good
Isixhosa - Excellent
Home Language: IsiXhosa
REFERENCES
- Mr Dick Mabele, Kganya Insurance administrator (Manager), 0573571056
- Dr C. Mphojane, Senior Lecturer, 0614543115, CUT, Welkom
- Mr T Talane, Managing Director (AfroBD Group), 083 376 6791
Timeline
Part time lecturer
Central University of Technology
01.2020 - Current
ICT Support Technicia
CUT
02.2012 - Current
B Tech - Project Management
Central University Of Technology
Business and information Technology
UFS
Information Technology, Software development
Grade 12 -
Relekile Secondary School
National Diploma - Information Technology
CUT
Post Graduate Certificate - Education
CUT
B Tech - Project Management
CUT
Business, and Information Technology certificate -
UFS
Communication Skills course -
Petra Institute of development