Hi, I’m
Lorraine Smangele Mahlango
FLEET CONTROLLER
7714 Ext 3 Winterveld Pretoria
It is never too late to be what you might have been.
George Eliot
Summary
Responsible Fleet Controller with strong foundation overseeing maintenance and repair of company vehicles. Enthusiastic professional knowledgeable in OSHA and other government regulatory requirements.
Overview
9
years of professional experience
Work History
Bertobrite Fleet Management
Fleet Controller
02.2022 - Current
Job overview
- Managed daily fleet operations to guarantee optimal utilization of resources and minimize downtime.
- Improved fleet efficiency by implementing strategic route planning and scheduling systems.
- Maintained accurate records of vehicle usage, maintenance, and expenses for informed decisionmaking.
- Implemented GPS tracking systems to monitor real-time vehicle locations for improved resource allocation.
Balimi Barui Trading (Capital)
Call Centre Agent -Debt Collector
05.2015 - 01.2022
Job overview
- Debt collection for City of Tshwane Municipality, Modimolle Local Municipality, Bela Bela Municipality, Thembisile Hani Local Municipality and Altec Netstar
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
- Investigated and resolved customer inquiries and complaints quickly.
- Exceeded monthly targets consistently as a result of strong negotiation skills combined with effective account management strategies.
Education
Tswaing High School
University Overview
- Highest Grade Passed: Grade 12
- Subjects: Setswana, English, Mathematics, Economic, Business studies, Accounting, Life orientation
Skills
MS Office Suite
Effective Communication
Customer Relationship Management
Fleet Management
Safety Monitoring
Problem-Solving
Customer Service
Daily Operations Management
Self Motivation
Incident Reporting
Cost control and tracking
Tertiaryqualification
PC Training & Business College, Business Administration specialisation in Marketing Management., Marketing management, business, management accounting, psychology, public relations, economics, statistics, total quality management, end user computing & business law., 2010
Personal Information
- ID Number: 9004130564084
- Gender: Female
- Nationality: South African
- Race : Black
- Home Language : IsiNdebele
- Marital Status : Single
Driverlicense
Code 10/C1
References
- Miss Rebone Mohlala, Balimi Barui Trading (Capital), (C) 072 047 9118, Call Center Manager
- Mr Shanton Lutchman , Bertobrite Fleet Management , (C) 072 110 7764, Managing Director
- Mrs Thandi Masemola, City of Tshwane,
(C) 073 9238 011, Administration Officer
Timeline
Fleet Controller
Bertobrite Fleet Management
02.2022 - Current
Call Centre Agent -Debt Collector
Balimi Barui Trading (Capital)
05.2015 - 01.2022
Tswaing High School
04.2008
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Achieved 80% of Active Fleet by completing Installations and Repair of vehicles with accuracy and efficiency.
Languages
English
Bilingual or Proficient (C2)
Interests
Always seeking for different challenges in order to learn