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Lorraine Smangele Mahlango
FLEET CONTROLLER
7714 Ext 3 Winterveld Pretoria
It is never too late to be what you might have been.
George Eliot
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Responsible Fleet Controller with strong foundation overseeing maintenance and repair of company vehicles. Enthusiastic professional knowledgeable in OSHA and other government regulatory requirements.
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9
years of professional experience
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Bertobrite Fleet Management
Fleet Controller
02.2022 - Current
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- Managed daily fleet operations to guarantee optimal utilization of resources and minimize downtime.
- Improved fleet efficiency by implementing strategic route planning and scheduling systems.
- Maintained accurate records of vehicle usage, maintenance, and expenses for informed decisionmaking.
- Implemented GPS tracking systems to monitor real-time vehicle locations for improved resource allocation.
Balimi Barui Trading (Capital)
Call Centre Agent -Debt Collector
05.2015 - 01.2022
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- Debt collection for City of Tshwane Municipality, Modimolle Local Municipality, Bela Bela Municipality, Thembisile Hani Local Municipality and Altec Netstar
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
- Investigated and resolved customer inquiries and complaints quickly.
- Exceeded monthly targets consistently as a result of strong negotiation skills combined with effective account management strategies.
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Tswaing High School
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- Highest Grade Passed: Grade 12
- Subjects: Setswana, English, Mathematics, Economic, Business studies, Accounting, Life orientation
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Tertiaryqualification
PC Training & Business College, Business Administration specialisation in Marketing Management., Marketing management, business, management accounting, psychology, public relations, economics, statistics, total quality management, end user computing & business law., 2010
Personal Information
- ID Number: 9004130564084
- Gender: Female
- Nationality: South African
- Race : Black
- Home Language : IsiNdebele
- Marital Status : Single
Driverlicense
Code 10/C1
References
- Miss Rebone Mohlala, Balimi Barui Trading (Capital), (C) 072 047 9118, Call Center Manager
- Mr Shanton Lutchman , Bertobrite Fleet Management , (C) 072 110 7764, Managing Director
- Mrs Thandi Masemola, City of Tshwane,
(C) 073 9238 011, Administration Officer
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Fleet Controller
Bertobrite Fleet Management
02.2022 - Current
Call Centre Agent -Debt Collector
Balimi Barui Trading (Capital)
05.2015 - 01.2022
Tswaing High School
04.2008
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- Achieved 80% of Active Fleet by completing Installations and Repair of vehicles with accuracy and efficiency.
Languages
English
Bilingual or Proficient (C2)
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Always seeking for different challenges in order to learn