Lopang Lorraine Thaba
Admin Officer
Kuruman
Summary
Drivers Licence: Code 10
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Administration Officer
Seneca Contractors
11.2022 - Current
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Entered and maintained departmental records in company database.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Weighbridge Operator
Seneca Contractors at Sedibeng Iron Ore
POSTMASBURG
08.2017 - 11.2022
- Inspected and tested scales daily to identify failure or tampering.
- Delivered courteous service and smoothly handled conflicts due to readings or other concerns.
- Checked loads to identify contents and unauthorized or highly regulated materials.
- Performed calibrations and adjustments on measuring instruments for accurate results.
- Identified issues and developed solutions to improve quality control.
- Fielded inquiries regarding weight requests and invoice queries and escalated issues to supervisor.
- Validated paperwork of delivery vehicles with skilled operation of weighbridge equipment.
Retail Cellphone Assistant
Edgars Active
Kuruman
09.2014 - 06.2017
- Delivered services to customer locations within specific timeframes.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated leadership skills in managing projects from concept to completion.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Learned and adapted quickly to new technology and software applications.
Community Development Intern
Department of Social Development
Kuruman
06.2012 - 11.2012
- Helped develop and monitor program budget in collaboration with direct supervisor.
- Collaborated with groups with similar missions and priorities both locally and city-wide.
- Liaised between public, city and community stakeholders to support initiatives.
- Advanced skills in customer service and conflict resolution through work with community members.
- Worked with supervisor and leadership team to implement community's strategic goals and intersectional equity efforts.
- Conducted analysis of community needs and resources to support strategic plans.
- Delivered high-level administrative support to board during regular operations and special meetings.
Education
Certificate in Community Development
Hugenote Kollege
Cape Town 01.2012 - 12.2012
Grade 12
Batlharo-Tlhaaping High School
Diploma in Law
University of South Africa
01.2018 - Current
Skills
Data Capture
undefinedAdditional Information
Gender:Female
Marital Status :Married
ID NO:9301010988080
House no 803
Mapoteng
Kuruman
8460
REFERENCES
Unit Mananger :Gadihele Morakeng
Department of Social Development
053 7121 549
Store Manager: Pitso Dehuis
Edgars Active
087 820 8960
Site Manager :Sandile Gumbi
Seneca Contractors
063 697 2331
Timeline
Administration Officer
Seneca Contractors
11.2022 - Current
Diploma in Law
University of South Africa
01.2018 - Current
Weighbridge Operator
Seneca Contractors at Sedibeng Iron Ore
08.2017 - 11.2022
Retail Cellphone Assistant
Edgars Active
09.2014 - 06.2017
Community Development Intern
Department of Social Development
06.2012 - 11.2012
Certificate in Community Development
Hugenote Kollege
01.2012 - 12.2012
Grade 12
Batlharo-Tlhaaping High School