Liyema Mtshabe

Learner Basic Pharmacist Assistant

ECDoH

02.2023 - Current

Provided excellent customer service during high volume periods, effectively managing multiple tasks simultaneously.
Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
Counted and labeled prescriptions with correct item and quantity.
Assisted pharmacists in compounding specialized medications for individual patient needs as required.
Communicated instructions to patients or caregivers about proper use and storage of drugs.
Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
Developed strong relationships with patients and healthcare providers through clear communication and empathy.
Distributed medicine and supplements from stock containers to correct packages.
Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
Collaborated with pharmacists to resolve medication discrepancies, ensuring patient safety and wellbeing.
Reduced wait times for customers by streamlining the prescription filling process.
Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
Participated in continuous professional development events, staying current on best practices in the field of pharmacy assistance.
Greeted customers and responded to questions with friendly, knowledgeable assistance.

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