LISULO LUTAMBO
Operational/ Sales Manager
Pretoria,GP
Summary
Experienced in sales and management with a track record of driving revenue growth, optimizing operations, and leading high-performing teams. Skilled in customer engagement, strategic planning, upselling and resource allocation. Adept at building relationships, motivating staff, and aligning sales strategies with organizational goals to maximize impact and deliver measurable results across diverse environments.
Overview
17
17
years of professional experience
10
10
years of post-secondary education
1
1
Language
Work History
Youth Director/ Area Coordinator
Seventh Day-Adventist Northern Conference SA
11.2020 - Current
- Implemented risk management protocols to uphold discipline and safety standards during youth activities and events.
- Designed and facilitated training sessions with clear, accessible materials to enhance staff performance and participant engagement.
- Managed budgets for area programs, dropping COGs to 30% lower ensuring cost-effective planning while maintaining high standards of hygiene and service delivery.
- Mentored 16 youth to recognize their individual worth and spiritual gifts, successfully grooming four leaders for service in church and community outreach.
Operations/ Franchise Manager
Boost Juice Bars
01.2015 - 10.2018
- Generated daily KPIs and exception reports for National Operations, managed weekly payroll reconciliation with HR and upheld internal controls across store networks.
- Ensured consistent use of operational tools, customer service excellence, and OHS compliance across franchised Boost Juice stores; maintained accountability for store KPIs including sales and QARs above 80%.
- Developed and oversaw detailed sales budgets for multiple stores, enforced franchise agreement standards and Boost operations manual adherence to protect brand integrity.
- Facilitated ongoing learning and development opportunities for franchise staff through targeted training programs.
Store Manager
Boost Juice Bars South Africa
01.2009 - 12.2014
- Promoted Boost’s vision and culture across internal teams and external partners, driving high customer satisfaction through proactive service and issue resolution.
- Set and achieved 85% sales goals, analyzed market trends to inform pricing strategies and communicated performance insights.
- Directed store operations to deliver excellence in service, quality control, equipment calibration and stock management including COGS, OH&S, and food safety.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers, employees and drive sales.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
No Degree - Sign Language Certificate
Northern Conference SA
04.2024 - 04.2025
High School Diploma - High School Certificate
Kamwala Secondary School
Lusaka, Zambia 02.1996 - 11.2004
No Degree - First Aid Certificate
Entree
05.2011 - 06.2011
Skills
Volunteer management
Affiliations
- Reading, Sports (gym), Traveling, Studying, Hiking and Cooking
Accomplishments
Honor in Stewardship, Good communicating skills, Social & interpersonal relations, Honor in Physical fitness, Honor in Housekeeping, Leadership Skills Honor, Sale Awards and LOVE Award.
<Enter your own>
Education
Honor,Honor,Honor,Honor,Merit
Languages
English: Can express ideas fluently and use language effectively in social/professional settings
Reading, Sports, Travelling and Cooking
- Reading – Engaged in historical theology and leadership development materials to enhance spiritual education programs.
- Sports – Active in community athletics; promotes teamwork and resilience through Pathfinder adventure training.
- Travelling – Coordinated youth excursions and spiritual retreats, fostering cross-cultural engagement and logistical planning skills.
- Cooking – Passionate about experimenting with recipes and hosting youth centered gatherings, use meal prep as an interactive tool for teaching life skill.
Timeline
No Degree - Sign Language Certificate
Northern Conference SA
04.2024 - 04.2025
Youth Director/ Area Coordinator
Seventh Day-Adventist Northern Conference SA
11.2020 - Current
Operations/ Franchise Manager
Boost Juice Bars
01.2015 - 10.2018
No Degree - First Aid Certificate
Entree
05.2011 - 06.2011
Store Manager
Boost Juice Bars South Africa
01.2009 - 12.2014
High School Diploma - High School Certificate
Kamwala Secondary School
02.1996 - 11.2004
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