LISULO LUTAMBO
Pretoria,South Africa
Summary
Dedicated leader with a passion for youth empowerment, management, cultural inclusion, and exceptional service. Skilled in conflict resolution, team coordination and safety management. Proficient in Microsoft Excel and operational systems. Brings strong communication, planning, leadership abilities and ready to contribute meaningfully to a dynamic cabin steward role in guest service.
Overview
16
16
years of professional experience
2033
2033
years of post-secondary education
Work history
Youth Director/ Area Coordinator
Seventh Day-Adventist Northern Conference SA
Pretoria, Sunnyside , South Africa
2019.08 - Current
- Guided 98 youth in recognizing their worth and personalities
- Mentored young leaders for active community roles
- Integrated 11 youth into organizational leadership
- Enforced safety through risk management
- Promoted hygiene and healthy habits
- Designed accessible training materials
- Strengthened community through event engagement
Operations/ Franchise Manager
Boost Juice Bars
Johannesburg, South Africa
2013.01 - 2017.10
- Managed stakeholder and vendor relationships
- Reconciled payroll and reported exceptions to HR
- Ensured brand and operational consistency
- Supported 14 stores franchise compliance with Boost standards
- Monitored store KPIs and service standards
- Oversaw OHS compliance and budgeting
Store Manager
Boost Juice Bars South Africa
Pretoria, South Africa
2009.01 - 2013.12
- Promoted Boost’s Vision, Values, and Culture across all levels
- Directed operations to deliver outstanding customer service
- Enabled staff to add value to every transaction
- Set and tracked strategic sales goals
- Maintained product quality and equipment standards
- Managed COGS below 30%, safety and inventory
- Trained teams on operational compliance
Education
Sign Language Certificate - Basic Staff Training Certificate
Northern Conference SA
South Africa High School Diploma - High School Certificate
Kamwala Secondary School
Zambia 1996.02 - 2004.11
First Aid Certificate - Child Safety Protection certificate
Entree
South Africa 2011.05 - 2011.06
Skills
- Conflict Resolution Strategies
- Safety and risk management
- Computer Skills
- Event planning and hosting
- Training and Development
- Customer Service and communication
Languages
English
Affiliations
- Reading, Sports (gym), Traveling, Studying, Hiking and Cooking
Accomplishments
Honor in Stewardship, Honor Keeping Honor, Leadership Skills Honor, Sale Awards .
Reference
Mr. John Lottering, Vice Chair: (SDA) +27 82 825 1114
Mr. Lyle Peters, (Former Ops Manager/ CEO) +27 82 331 5356
Timeline
Youth Director/ Area Coordinator
Seventh Day-Adventist Northern Conference SA
2019.08 - Current
Operations/ Franchise Manager
Boost Juice Bars
2013.01 - 2017.10
First Aid Certificate - Child Safety Protection certificate
Entree
2011.05 - 2011.06
Store Manager
Boost Juice Bars South Africa
2009.01 - 2013.12
High School Diploma - High School Certificate
Kamwala Secondary School
1996.02 - 2004.11
Sign Language Certificate - Basic Staff Training Certificate
Northern Conference SA