LISA-ANN JANSE VAN RENSBURG
Internal Sales Representative
ALBERTON NORTH
Summary
Experienced with client relationship management, ensuring customer satisfaction and loyalty. Utilizes CRM software and strategic selling techniques to drive revenue and close deals efficiently. Strong understanding of internal sales process, leveraging communication skills and collaboration to achieve targets.
Overview
13
13
years of professional experience
1
1
Language
Work History
INTERNAL SALES REPRESENTATIVE
NUWKEM SERVICE PROVIDERS
05.2018 - Current
- MAINTAIN CONSISTENT ORDERS FROM CLIENTELLE
- FOLLOW UP ON TRENDS IN WINS AND LOSSES
- PROCESSING QUOTES AND CONVERTING TO ORDERS
AFRICA FLOOR CARE
02.2014 - Current
- INTERNAL SALES - DATA CAPTURING, LIASING WITH CUSTOMERS, BACK ORDERS, STOCK TAKING.
- RECEPTION - HANDLE SWITCHBOARD, ASSIST WALK IN CUSTOMERS, POSTAGE, EMAILS, ATTEND TO NEATNESS OF FRONT DESK.
- DESPATCH CLERK, INVOICING, SUPERVISING OF LOADING TRUCKS, HOUSEKEEPING, TRANSPORT RECON, BALANCING OF DIESEL SLIPS VS ACCOUNT FROM PETROL STATION.
ALBERTON RUGBY CLUB
01.2013 - 06.2013
- CASHIER, WAITING TABLES / HOSTESS, ASSISTED IN SETTING UP HALL FOR FUNCTIONS, STOCK TAKING
Education
Matric - English, Afrikaans, Maths Literacy, Business Studies, Tourism, Hospitality
ALBERTON STUDY CENTRE
Certificate of Completion - Telephone Etiquette & Frontline Skills
KEN MILLS & ASSOCIATES
Skills
Upselling strategies
Goal-oriented mindset
Email etiquette
Cold calling expertise
Customer engagement
Problem-solving
Teamwork and collaboration
Cross-selling techniques
CRM proficiency
References
Gerda, Du Plessis, School Principal, (011) 907-5709, Alberton Study Centre, 41 Louis Trichardt Avenue, Alberton North
Accomplishments
- ACADEMIC CERTIFICATES: AFRIKAANS, ENGLISH, IT, COMPUTER APPLICATION TECH.
- DANCE FUSION: MODERN & FREESTYLE
- SABRE TOOTH: KARATE & KICKBOXING
Timeline
INTERNAL SALES REPRESENTATIVE
NUWKEM SERVICE PROVIDERS
05.2018 - Current
AFRICA FLOOR CARE
02.2014 - Current
ALBERTON RUGBY CLUB
01.2013 - 06.2013
Certificate of Completion - Telephone Etiquette & Frontline Skills
KEN MILLS & ASSOCIATES
Matric - English, Afrikaans, Maths Literacy, Business Studies, Tourism, Hospitality
ALBERTON STUDY CENTRE
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