ZOE MENDO
Internal Sale Representative
Rustenburg
Summary
Achieved consistent sales growth at RandM Faithful Computers by excelling in upselling strategies and fostering strong client relationships. Demonstrated a goal-oriented mindset and exceptional problem-solving skills, leading to high customer satisfaction and new account development. Excelled in teamwork and customer engagement, ensuring repeat business and enhanced client satisfaction.
Overview
3
3
years of professional experience
Work History
Internal Sales Representative
RandM Faithful Computers
03.2022 - Current
- Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
- Developed strong relationships with clients, leading to increased repeat business and consistent sales growth.
- Achieved high levels of customer satisfaction through timely follow-ups and proactive problem-solving strategies.
- Developed working relationships with partners to merge and exchange consumer information and marketing data.
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Researched and identified possible new accounts for sales development.
Education
No Degree - Electrical Engineering
Rustenburg Technical High School
Rustenburg, South Africa 04.2001 -
Skills
Upselling strategies
Goal-oriented mindset
Email Etiquette
Attention to Detail
Cold calling expertise
Teamwork and Collaboration
Problem-Solving
Customer Engagement
Sales strategy
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)
Timeline
Internal Sales Representative
RandM Faithful Computers
03.2022 - Current
No Degree - Electrical Engineering
Rustenburg Technical High School
04.2001 -