Summary
Overview
Work History
Education
Skills
Certification
references
Timeline
Generic

Lindokuhle Shezi

Mandeni

Summary


Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2
2
years of professional experience
5
5
Certifications

Work History

ICT Helpdesk Intern

Mandeni Municipality
06.2024 - Current
  • Providing technical support to coworkers by phone or emails
  • Diagnose and troubleshoot problems
  • Train users how to use computer
  • Escalate issues to a higher level of support
  • Guide users remotely and in person
  • Install and repair network cables.
  • Ticket routing

Invigilator

Umfolozi Tvet College
11.2023 - 12.2023
  • Collaborated with fellow invigilators to maintain a high standard of professionalism throughout the examination process.
  • Communicated clearly with students about exam rules and expectations, minimizing confusion and potential misconduct.
  • Provided clear instructions for exam procedures, streamlining the process and reducing student anxiety before tests.
  • Managed time effectively during exams, enabling students to complete their tests without interruption or stress.

ICT Education Assistant

Impoqabulungu Secondary School
02.2023 - 09.2023
  • Providing support for ICT equipment to the teachers and learners.
  • Troubleshoot ICT issues.
  • Uploading educational resources to devices
  • Updating operating system software and application.
  • Maintaning computer systems

Education

Matric (GRADE 12) -

Impoqabulungu Secondary School
Mandeni
04.2001 -

Diploma - Computer Networking

Central University of Technology
Free State Bloemfontein
04.2001 -

Skills

Outstanding communication skills

Updating IT asset

Hardware and Software installation and maintenance

Troubleshooting

Microsoft Office Suite

Certification

Dip-Computer Networking

references

T Mabaso _"Impoqabulungu High School"

School Principal

082 958 1273

WT Mkhize_ " Umfolozi TVET College 

Examination Officer 

082 664 7668

P Ntanzi_"Mandeni Municipality"

ICT Manager 

071 747 5005


Timeline

ICT Helpdesk Intern

Mandeni Municipality
06.2024 - Current

Invigilator

Umfolozi Tvet College
11.2023 - 12.2023

ICT Education Assistant

Impoqabulungu Secondary School
02.2023 - 09.2023

Matric (GRADE 12) -

Impoqabulungu Secondary School
04.2001 -

Diploma - Computer Networking

Central University of Technology
04.2001 -

Similar Profiles

CREATE PROFILE
Lindokuhle Shezi