LINDOKUHLE MTHOKOZISI MTHEMBU
Durban
Summary
I am passionately looking forward in an environment that will allow me to grow and learn. I want my skills and talents to grow and learn from others so to serve the purpose of good service delivery. I’m a well dedicated and equipped person in the field of Administration/Managing
Overview
9
9
years of professional experience
Work History
Personal Assistant
Merediac (Durdoc Medical Centre)
01.2023 - 01.2025
- Receive and assist patients as needed.
- Type medical documents (e.g. Physician dictations and patient charts).
- Maintain detailed patient and medical records.
- Manage office communications (e.g., phone, correspondence)
- Schedule medical appointments
- Work with insurance companies to process claims.
- Process invoices, bills, and payments Ensure confidentiality of sensitive information maintain appointment schedules.
- Clinic stock control and orders.
- Greet patients and visitors.
- Check patients in and out, including the collection and verification of necessary information and documentation.
- Prepare and maintain patient charts, records, and medical histories.
- Arrange patient referrals.
- Transcribe and type medical reports.
- Manage telephone and electronic communications.
- Bill patients and third-party payers
- Process payments and insurance claims.
- Basic data entry and the administrative tasks related to coding.
Personal Assistant
Dr. V.O Ngxongo Surgery
01.2019 - 01.2021
- Opening files for new patients
- Attending urgent matters
- Medical aid confirmation of depended and funds.
- Interview patients and document basic medical history.
- Organize and schedule appointments.
- Update and file medical records and insurance reports.
- Arrange hospital admissions and laboratory services.
- Check with patients and type up patients’ charts.
- Assist during medical examinations.
- Produce and distribute correspondence memos, letters, faxes, and forms.
- Handle receivable and payable accounts and keep financial records.
- Prepare and clean treatment rooms and medical instruments.
- Famous 13 (PTY) LTD T/A Dr. V.O Ngxongo surgery
Management Assistant
Department of Social Development Ingwavuma Service Office
01.2016 - 01.2019
- Assist the office with Registry duties.
- Preparation of Reports for the manager
- Acknowledging of Incoming and Outgoing Correspondence
- Custodian of NPOs Claims
- Recording Minutes of the Meeting
- Data captured.
- Registration of new NPOs
Education
Senior certificate -
Mdladla High school
Management Assistant N6 -
Mthashana Tvet College
Skills
- Proficiency in ICT
- Microsoft Office
- MS Word
- Excel
- PowerPoint
- Internet
- MS Project
- Problem solving
- Conflict resolution
- Oral communication
- Written communication
- Customer service
- Interpersonal relationship
- Cross-cultural interaction
- Medical terminology
- Office procedures
- Organizational skills
- Multitasking
- Attention to detail
- Confidentiality
Essential Skills
- Proficiency in medical terminology and office procedures
- Strong organizational and multitasking abilities
- Excellent communication and customer service skills
- Attention to detail and confidentiality
References
- Mbonambi D. N, Deputy Director, Department of Social Development, 082 5319806, tu.mbonambi@kznsocdev.gov.za
- Dr. V.O Ngxongo, General Practitioner, Famous 13 (PTY) LTD T/A Dr. V.O Ngxongo surgery, 072 800 4848, ngxongo999@gmail.com, practice020805@gmail.com
- Meryl Vandayar, Unit Manager, Merediac Dialysis Centre (Durdoc Medical Centre), +27 73 354 1313, info.d@merediac.co.za
Languages
- IsiZulu
- English
Personality Attributes
- Detailed oriented
- Analytical thinker
- Pro-active
- Resourceful
- Friendly and approachable
- Interpersonal skills
- Initiative
- Drive and determination
- Willingness to learn
- Attention to detail
- Teamwork skills
- Leadership skills
- Problem-solving skills
Personal Information
- ID Number: 9508055750080
- Date of Birth: 08/05/95
- Gender: Male
- Nationality: South African
- Driving License: Code C1
- Marital Status: Single
Languages
English
Advanced (C1)
C1
Timeline
Personal Assistant
Merediac (Durdoc Medical Centre)
01.2023 - 01.2025
Personal Assistant
Dr. V.O Ngxongo Surgery
01.2019 - 01.2021
Management Assistant
Department of Social Development Ingwavuma Service Office
01.2016 - 01.2019
Senior certificate -
Mdladla High school
Management Assistant N6 -
Mthashana Tvet College