Hi, I’m
Leyondce Swartz
Customer service
Atlantis,Western Cape
Summary
- I had the privilege of working at Curves Gym as a freelancer on Friday afternoons, and Saturdays during gym opening hours to assist coaches and manager with the distribution of promotional and generic Curves gym flyers to help generate good quality leads and potential clients to help increase sales. My main duties was to assist permanent staff with marketing the Curves brand by distributing flyers and assist coaches with general duties. During my period of freelancing at Curves, it has helped me to improve my people skills, remaining enthusiastic, polite and persevere despite set backs or rejections and learning how imperative it is to have an in depth knowledge of the product or service you are promoting or information being handed out and be a point of information for people with questions.
- I have been previously employed at Wagyu Resturant in Paarl as a part-time waiter assistant on weekends. Currently i am not employed as I have just completed Secondary school in 2023 and I am now seeking permanent employment. I am a hard working and a trustworthy individual with an engaging personality and friendly nature. I am adaptable and resilient to convey my ability to adjust to new situations and challenges. I consider myself to be customer orientated to ensure an enjoyable dining experience and positive overall customer satisfaction as well as gaining loyal and repeat customers.
Overview
1
year of professional experience
2
Language
Work History
Curves GymCape Town
Flyer Distributor/General Volunteer
2022.11 - 2023.02 (3 months)
Job overview
- Distributing gym marketing flyers with coaches and club manager.
- Returned leftover flyers after shift and gave all feedback and distribution numbers to management to enable accurate reports.
- Assisted staff looking for public bulletin boards in high-traffic areas like shopping centers, grocery stores to display generic gym flyers or promotional flyers.
- Distributed flyers door-to-door in nearby residential areas, especially in areas within a comfortable driving or walking distance from the gym.
- Helped coaches to generate good quality leads by handing out flyers to potential clients.
- Provide details of all leads collected to coaches.
- Encouraged potential clients to sign up for a free trial, attend a class, or visit the Curves website for more information.
- Assisted staff with offering discounts or promotions exclusively for those who presents the flyer when returning back to the fitness centre for a free consultation.
- Ensured that flyers was readily available for coaches to use with walk-in clients.
- Making sure that consultation tables are always clean and tidy, consultation forms and necessary stationery is available for coaches to use.
- Made sure that water cooler area is tidy, drinking glasses are clean and available for members to use while coaches are busy with members.
Wagyu Paarl
Waiters Assistant
2022.04 - 2022.09 (5 months)
Job overview
- I worked as a hostess, greeting and welcoming customers
- Showing customers to their seats and informing waiters of newly arrived customers.
- As a waiters assistant I would greet and introduce myself politely and audibly, hand out our menus to seated customers, take customers refreshment orders during extremely busy periods to assist waiters.
- Inform waiters of the seated and waiting customers that I have assisted.
- During my time of employment at Wagyu, I also had the experience of working as a waitress and my duties was to ensure that the tables were cleaned before customers would sit down, also politely and audibly introducing myself, allowing customers to settle in.
- Provide customers with their cutlery and place mats.
- Inform customers of our current promotions and allow them adequate time to review our menus but not delay to return to customers to take their orders.
- Attentively listening to customers while jotting down their orders to ensure it is recorded correctly as to avoid any miscommunication between myself as a waitress and kitchen staff as it could easily lead to customer dissatisfaction.
- Serve customers their meals accordingly and on time.
Education
Atlantis High SchoolAtlantis
No Degree
01.2023 - 12.2023
Skills
- Food Safety Understanding
- Good client communication skills and customer service
- Fast adapter to any situation and system
- Excellent at handling people with compassion and sincerity
- The ability to accept criticism and work well under pressure
- Excellent verbal communication skills
- The ability to work well with others or individually
- Active listening skills
- To be thorough and pay attention to detail
- Adaptable, versatile and resilient
- Multi tasking Abilities
- Dependable and Responsible
- Self-Motivated
- Team building
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteImportant To Me
Work-life balanceHealthcare benefitsFlexible work hoursPersonal development programsCompany CultureCareer advancementPaid sick leaveAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Atlantis High School
No Degree
01.2023 - 12.2023
Flyer Distributor/General Volunteer
Curves Gym
2022.11 - 2023.02 (3 months)
Waiters Assistant
Wagyu
2022.04 - 2022.09 (5 months)
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