There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
I am a fast learner and I adapt to well to new surroundings. I enjoy a challenge and
try my best to keep my work quality at a high standard. I enjoy learning and ask
many questions so that I can ensure that I do my work thoroughly.
I get along well with others and keep good relations with everyone. I love technology
and have become good at working on a computer and helping others with smaller
problems that they come across. I am reliable and trustworthy and will do my best to
achieve the best possible outcome in the working environment.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Customer Advisor
Capita
Cape Town, Western Cape
10.2022 - 03.2023
Billing
Debt Collecting
Payment Management
Customer Services
Subject Matter Expert
Administration
Reason for Leaving: Resigned| Page
Curriculum
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Terminal Admin
Crossbow Marketing Consultant
Cape Town, Western Cape
01.2012 - 01.2019
Telephonic Queries
Debt Collecting
Bank Statements
Returns
Email Enquiries
Debt Collecting Figures
Data Capturing
Batching of Payments
Fulfilling all Reception duties
Switchboard
Attending to Clients
Courier duties
Receptionist
Carrick Financial Services
Century City , Cape Town
01.2015 - 01.2015
Maintaining a clean environment
Attending to clients
Answered phone promptly and directed incoming calls to correct offices.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Computer Literacy:
Spread Sheets: MS Excel
Word Processing: MS PowerPoint, MS Word, MS Access
E-Mail: MS Outlook -
Grassy Park High School
Grade 12 Subjects and grade achieved: English home language Afrikaans additional language Mathematics Life Orientation Physical Science Biology Geography 1 | Page
Skills
Cape Town
7945
Identity number:
9002250074082
Nationality: South African
Gender: Female
Drivers licence: None
Availability: With immediate effect
Accomplishments
Contact person: Catherine Bryington
Organisation: Carrick Financial Services
Capacity: Personal Assistant to CEO
Contact Number: 021-201-1000
Contact person: Deidre Williams
Organisation: Crossbow Marketing Consultants
Capacity: Managing Director
Contact Number: 021-700-6500
Contact Person: Clement Capes
Organisation: Sigma International (Pty) Ltd
Capacity: Team Manager
Contact Number: 073-141-2013
Contact Person: Salama Collisen
Organisation: Sigma International (Pty) Ltd
Capacity: Service Delivery Manager
Contact Number: 073-699-3399
Contact Person: Nkosinathi Ngcibi
Organisation: Capita SA
Capacity: Team Leader
Contact Number: 063-808-0979| Page
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart Time
Location Preference
RemoteHybrid
Important To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsTeam Building / Company RetreatsWork from home option
Timeline
Customer Advisor - Capita
10.2022 - 03.2023
Customer Service - Sigma Connected
05.2019 - 12.2020
Receptionist - Carrick Financial Services
01.2015 - 01.2015
Terminal Admin - Crossbow Marketing Consultant
01.2012 - 01.2019
Floor Assistant - Africa’s Legends
03.2011 - 06.2011
Floor assistant - Foschini
01.2009 - 03.2009
Grassy Park High School - Computer Literacy:
Spread Sheets: MS Excel
Word Processing: MS PowerPoint, MS Word, MS Access
E-Mail: MS Outlook,