Summary
Overview
Work History
Education
Skills
References
Reference
Timeline
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Lesiba Ngoepe

319 Hlalakahle Street ,Mamelodi Pretoria

Summary

Logistics Planning and Team Management Specialist with a proven track record at Medihelp Medical Scheme, recognized for significantly enhancing operational efficiency. Expertise in transportation management combined with strong leadership skills has driven successful team performance through complex challenges, optimizing logistics operations effectively.

Overview

19
19
years of professional experience

Work History

Logistics Team Leader

Medihelp Medical Scheme
11.2022 - Current

Service Providers

  • Built and established relationships with staff and vendors.
  • Prepared and presented reports to management on logistics performance.
  • Negotiated contracts to secure favorable rates and terms.
  • Developed and implemented strategies to reduce costs and improve quality of service.
  • Ensure suppliers and service providers are paid on time

Fleet

  • Take vehicles for test drives once a month in order to identify possible defects.
  • Handle all bookings for pool vehicles
  • Book and issue vehicles to employees for usage
  • Do an inspection of vehicles after vehicles was used by employees
  • Inspect vehicles daily.
  • Book vehicles for services.
  • Ensure cars are clean and in good condition

Staff Refreshments and Cleaning Detergents

  • Ensure a monthly grocery for staff is available at all times
  • Ensure cleaning detergents for the office is available at all times

Team Leader : Postal Service

Medihelp Medical Scheme
Pretoria
10.2020 - 10.2022
  • Assist, help, give support, or supervise with post, preparation of documents for scanning, the packaging of membership cards, welcome packs, etc. when necessary.
  • Supervise the receiving, distribution, and dispatching of post.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Supervise the counting of post.
  • Signing the EBDN (electronic billing delivery note to Post office).
  • Supervise and co-ordinate Courier Services
  • Receiving parcels with the courier forms.
  • Capture the waybill (address, and all other particulars such as weight, etc.).
  • Supervise the weighing and counting of the parcels when the courier collects them.
  • Capture waybills on a excel spreadsheet.
  • Dispatch drivers on a daily basis.

Driver

Medihelp Medical Scheme
Pretoria
01.2018 - 10.2020
  • Completed necessary paperwork and documentation for deliveries.
  • Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Performed minor vehicle maintenance tasks to prevent disruptions.
  • Checked vehicle after shift for damage.
  • Kept accurate records of deliveries and customer signatures.
  • Adhered to company policies and procedures related to safety and security standards.
  • Enhanced customer satisfaction by providing courteous and professional service.
  • Transported riders to designated stops according to pre-determined schedules.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Ensured vehicle cleanliness and performed regular maintenance checks.
  • Assisted passengers with loading and unloading their luggage.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Picked up clients from specific locations to transport and drop off at destinations.

Driver

Ozwatine Travel and Tourism
02.2013 - 11.2016
  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Delivered goods and products to customer on time and in excellent condition.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Obtained signatures from customers upon delivery of goods.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.

Driver

Autostrata
Pretoria
03.2006 - 12.2008
  • Completed necessary paperwork and documentation for deliveries.
  • Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
  • Performed minor vehicle maintenance tasks to prevent disruptions.
  • Checked vehicle after shift for damage.
  • Transported riders to designated stops according to pre-determined schedules.
  • Ensured vehicle cleanliness and performed regular maintenance checks.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
  • Adhered to traffic laws and regulations to prevent accidents.
  • Performed basic maintenance tasks such as checking oil levels, tire pressure.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.

Education

Diploma - Business Management

BMT College
Johannesburg, South Africa
12.2024

Customer Service Management

UNISA
Pretoria
01-2008

Some College (No Degree) - Advanced Driving Certificate

RAC Driving Solutions
Pretoria
02-2007

High School Diploma -

Tlou Secondary School
Mokopane
12-1999

Skills

  • Transportation management
  • Logistics planning
  • Work delegation and tracking
  • Problem-solving
  • Team guidance and management
  • Transportation planning
  • Enterprise resource planning

References

Company - Medihelp Medical Scheme

Contact Person - Zanele Zwane 

Contacts - 012 334 2188 / 073 326 1342

Email - Zzwane@medihelp.co.za

Reference

Company - Autostrata

Contact Person - Estelle McCarthy

Contacts - 082 345 1367

Email - estelle@autostrata.co.za

Timeline

Logistics Team Leader

Medihelp Medical Scheme
11.2022 - Current

Team Leader : Postal Service

Medihelp Medical Scheme
10.2020 - 10.2022

Driver

Medihelp Medical Scheme
01.2018 - 10.2020

Driver

Ozwatine Travel and Tourism
02.2013 - 11.2016

Driver

Autostrata
03.2006 - 12.2008

Diploma - Business Management

BMT College

Customer Service Management

UNISA

Some College (No Degree) - Advanced Driving Certificate

RAC Driving Solutions

High School Diploma -

Tlou Secondary School
Lesiba Ngoepe