Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lesiba Ngoepe

Team Leader: Logistics
Pretoria

Summary

Accomplished Logistics Team Leader with a proven track record at Medihelp Medical Scheme, excelling in transportation management and team collaboration. Expert in driving cost reductions and improving service quality through strategic planning and negotiation. Demonstrates exceptional interpersonal skills and logistics planning, ensuring operational excellence and enhanced customer satisfaction.

Overview

11
11
years of professional experience

Work History

Logistics Team Leader

Medihelp Medical Scheme
11.2022 - Current

Service Providers

  • Built and established relationships with staff and vendors.
  • Prepared and presented reports to management on logistics performance.
  • Negotiated contracts to secure favorable rates and terms.
  • Developed and implemented strategies to reduce costs and improve quality of service.
  • Ensure suppliers and service providers are paid on time

Fleet

  • Take vehicles for test drives once a month in order to identify possible defects.
  • Handle all bookings for pool vehicles
  • Book and issue vehicles to employees for usage
  • Do an inspection of vehicles after vehicles was used by employees
  • Inspect vehicles daily.
  • Book vehicles for services.
  • Ensure cars are clean and in good condition

Staff Refreshments and Cleaning Detergents

  • Ensure a monthly grocery for staff is available at all times
  • Ensure cleaning detergents for the office is available at all times

Team Leader Postal Service

Medihelp Medical Scheme
01.2018 - 10.2022
  • Assist/help/give support/supervise with post, preparation of documents for scanning, the packaging of membership cards/welcome packs, etc. when necessary.
  • Supervise the receiving, distribution and dispatching of post.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Supervise the counting of post.
  • Signing the EBDN (electronic billing delivery note to Post office).
  • Supervise and co-ordinate Courier Services
  • Receiving parcels with the courier forms.
  • Capture waybill (address and all other particulars such as weight etc.).
  • Supervise the weighing and counting of the parcels when the courier collects it.
  • Capture waybills on a excel spreadsheet.
  • Despatch drivers on a daily basis

Driver

Ozwatine Travel and Tourism
02.2013 - 11.2016
  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Delivered goods and products to customer on time and in excellent condition.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Obtained signatures from customers upon delivery of goods.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.

Education

High School Diploma -

Tlou Secondary School
Mokopane
04.2001 -

Customer Service Management

UNISA
Pretoria
01.2028

Diploma - Business Management

BMT College
Johannesburg, South Africa
04.2001 -

Skills

Transportation Management

Logistics Planning

Teamwork and Collaboration

Problem-Solving

Time Management

Problem-solving abilities

Transportation Planning

Excellent Communication

Customer Relations

Team Collaboration

Team building

Business Process Management

Interpersonal Skills

Enterprise Resource Planning

Languages

English
Upper intermediate (B2)

Timeline

Logistics Team Leader

Medihelp Medical Scheme
11.2022 - Current

Team Leader Postal Service

Medihelp Medical Scheme
01.2018 - 10.2022

Driver

Ozwatine Travel and Tourism
02.2013 - 11.2016

High School Diploma -

Tlou Secondary School
04.2001 -

Diploma - Business Management

BMT College
04.2001 -

Customer Service Management

UNISA
Lesiba NgoepeTeam Leader: Logistics