LERATO YOLEENE RAMOBA
Key Accounts Executive
Boksburg
Summary
I hold a National Certificate in Business Administration Services and am a Key Accounts Executive with 15 years of working experience. I have a proven track record of managing and growing client portfolios, and I am highly skilled in building strong, long-lasting relationships with key stakeholders to drive customer satisfaction and revenue growth. I am adept at strategic planning, sales forecasting, and delivering tailored solutions to meet client needs. I am experienced in negotiating contracts, managing cross-functional teams, and leveraging CRM tools to streamline operations and improve client retention. I am eager to contribute expertise in account management and business development to achieve organisational objectives as a Key Accounts Manager.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Key Accounts Executive
Hertz Rent A Car
02.2021 - Current
- Manage key accounts within an assigned territory
- Generate new business through leads and cold calling
- Manage Travel Management Companies within an assigned territory
- Conduct one-on-one and group presentations from travel bookers to board-level
- Provide product knowledge training
- Negotiate rates with the clients and handle contract renewals
- Organise travel workshops
- Provide in-depth weekly and monthly reports, analyse accounts through sales and weekly dashboards
- Manage debt recovery
- Work in a target-driven environment and am responsible for forecasting sales and budget management
Key Account Manager
Avis Rent A Car
09.2016 - 08.2020
- Understood key customers' needs and requirements
- Implemented sales strategy, corporate and travel rates
- Established brand awareness in South Africa within the corporate and travel sectors
- Generated new business
- Delivered presentations and provided product knowledge training
- Compiled weekly and monthly reports
- Assisted with branch management by overseeing staff movements, cash flow, accounts payable and receivable, company policies and procedures, and client booking procedures
- Conducted monthly client visits to ensure service standards were met
- Forecasted sales and managed budgeting
- Organised roadshows and brand advertising
Customer Service Administrator
Avis Rent A Car
04.2012 - 09.2016
Customer Service Agent
Avis Rent A Car
07.2009 - 04.2012
Education
National Certificate - Business Administration Services
The Ichaf Training Institute
01.2017
Galileo Certificate - undefined
Varsity College
01.2009
Matric - undefined
Athlone Girls High
01.2006
Skills
Account Management
References
On request
PERSONAL INFORMATION
- Nationality: South African
- Driver’s License: Code 8
- Criminal Record: None
Timeline
Key Accounts Executive
Hertz Rent A Car
02.2021 - Current
Key Account Manager
Avis Rent A Car
09.2016 - 08.2020
Customer Service Administrator
Avis Rent A Car
04.2012 - 09.2016
Customer Service Agent
Avis Rent A Car
07.2009 - 04.2012
Galileo Certificate - undefined
Varsity College
Matric - undefined
Athlone Girls High
National Certificate - Business Administration Services
The Ichaf Training Institute