Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lelani Carstens

Lelani Carstens

Property Practitioner (Rentals)
Kuilsriver

Summary

Driven by a results-focused approach, I leveraged time management and problem-solving skills at Telkom South Africa to enhance office productivity and streamline administrative processes. My tenure in law enforcement and real estate honed my ability to build relationships and achieve significant improvements in case resolutions and customer service excellence.

Overview

26
26
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Property Practitioner (Rentals)

House Of Realtors
10.2022 - Current
  • Find a suitable tenant and secure a lease agreement to fill a particular rental property.
  • Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
  • Maintained up-to-date knowledge of industry trends.
  • Responsible for managing a portfolio of rental properties, ensuring compliance with relevant laws and regulations.
  • Providing exceptional customer service to landlords and tenants.

Investigator

SA Police Service
05.2003 - 02.2020
  • Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
  • Assisted in the development of investigative strategies, resulting in more efficient case resolutions.
  • Maintain a professional tone.
  • Documented findings and prepared detailed reports.
  • Improved case resolution rates by conducting thorough investigations and utilizing effective interviewing techniques.
  • Conducted interviews with witnesses and clients.
  • Interviewed and interrogated suspects.
  • Carefully documented statements, observations, and evidentiary materials.
  • Prepared case reports from allegations, transcripts of interviews and physical evidence.
  • Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
  • Questioned and consulted with subjects and witnesses for information pertaining to criminal cases.
  • Increased conviction rates by collaborating closely with prosecutors to build strong cases.
  • Testified in court during criminal proceedings and trials.
  • Gathered facts from interviews of suspects, witnesses, and complainants.
  • Collected and preserved physical evidence, photographs and laboratory submissions.
  • Secured search warrants to investigate scenes of crimes and collect evidence.
  • Obtained and verified evidence by interviewing, observing, and conducting surveillance of suspects and records.
  • Appeared in court and testified under oath in criminal cases (bail applications)
  • Substantiated validity and admissibility of evidence and preserved data integrity for court hearings.

Administrative Officer

Telkom South Africa
04.1998 - 04.2003
  • Created, prepared, and delivered reports to various departments.
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Updated reports for company database.
  • Contributed to successful projects by providing essential administrative support and resource management.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Improved communication within the organization through regular updates on policies, procedures, and key events.

Education

High School Diploma -

Bredasdorp High School
Bredasdorp, South Africa
01.1993 - 12.1995

Paralegal

University of Cape Town
Cape Town
01.2021 - 05.2021

Skills

  • Time Management

  • Taking Initiative

  • Resourceful

  • Problem Solving

  • Building Relationships

  • Verbal Communication

  • Supporting

  • Positive Attitude

  • Hard Worker

    • Timeline

    Property Practitioner (Rentals)

    House Of Realtors
    10.2022 - Current

    Paralegal

    University of Cape Town
    01.2021 - 05.2021

    Investigator

    SA Police Service
    05.2003 - 02.2020

    Administrative Officer

    Telkom South Africa
    04.1998 - 04.2003

    High School Diploma -

    Bredasdorp High School
    01.1993 - 12.1995

    Similar Profiles

    CREATE PROFILE
    Lelani CarstensProperty Practitioner (Rentals)