Psychology
Cherry Momsen
Property Rentals Consultant
Cape Town,GP
Summary
Dynamic Property Rentals Consultant at Sotheby's International Realty with a proven track record in client relationship management and innovative business planning. Expert in maximizing rental income and enhancing tenant satisfaction through effective communication and problem-solving. Successfully developed strategies that drove significant revenue growth while maintaining high occupancy rates.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Property Rentals Consultant
Sothebys International Realty
04.2020 - Current
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
Portfolio Manager
Chorus Properties
05.2013 - 03.2020
- Presented detailed reports on portfolio performance, highlighting key drivers of growth and areas of improvement.
- Facilitated portfolio performance review and implemented new strategies.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Maximized rental income while minimizing expenses through effective planning and control.
- Generated leads for sales and rental properties through cold calls and referrals.
- Collected and maintained careful records of rental payments and payment dates.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Managed a diverse portfolio of properties, maintaining high occupancy rates and minimizing vacancies.
- Coordinated maintenance activities, including preventative measures and timely repairs to minimize disruption to tenants.
- Reduced operational costs by negotiating favorable contracts with vendors and service providers.
- Facilitated smooth tenant move-ins and move-outs by efficiently managing lease agreements, security deposits, and related documentation.
- Established positive relationships with tenants, property owners, and stakeholders by providing exceptional customer service.
Education
No Degree - Professional Property Practitioner
EAAB
Cape Town, South Africa 04.2001 -
No Degree - Counseling Psychology
Vista University
04.2001 -
No Degree - Estate Agent
EAAB
Cape Town, South Africa 04.2001 -
Skills
Problem-solving
Time management
Team collaboration
Client relationships
Continuous improvement
Integrity and honesty
Customer relationship management
Business planning
Attention to detail
Client rapport
Industry knowledge
Effective communication
Excellent communication
Certification
NQF4/PPRA
Interests
Herbal Medicine
Cordon Bleu Cookery
Timeline
Property Rentals Consultant
Sothebys International Realty
04.2020 - Current
NQF4/PPRA
10-2018
Portfolio Manager
Chorus Properties
05.2013 - 03.2020
No Degree - Professional Property Practitioner
EAAB
04.2001 -
No Degree - Counseling Psychology
Vista University
04.2001 -
No Degree - Estate Agent
EAAB
04.2001 -