Lee-Roy Hemmero
Operations Manager
Pietermaritzburg
Summary
Seasoned Operations Manager and talented leader with 6 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
5
5
years of professional experience
Work History
Operations Manager
Sizanani Mazulu Transport
04.2024 - Current
- Excellent communication skills, both verbal and written
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Passionate about learning and committed to continual improvement.
- Led onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Increased profit by streamlining operations.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Fleet Supervisor
Sizanani Mazulu Transport
01.2023 - 03.2024
- Developed internal and external communication channels to keep abreast of trucking industry changes.
- Negotiated contracts with vendors, ensuring best pricing and service quality for the fleet operations.
- Conducted thorough accident investigations, implementing corrective actions to promote a safer work environment.
- Implemented business plans to improve overall fleet performance.
- Maintained accurate records of all fleet-related activities, including maintenance, repairs, licenses, inspections, registrations, and warranties.
- Liaised effectively between senior management and front-line staff members in order to achieve overarching business goals.
- Developed comprehensive training programs to enhance driver safety and skills.
- Maintained accurate driver information for delivery scheduling.
Technical Clark
Sizanani Mazulu Trannsport
10.2019 - 12.2022
- Developed strong relationships with vendors, facilitating seamless procurement processes and timely deliveries of supplies and equipment.
- Managed sensitive information with utmost confidentiality, adhering to company policies and applicable regulations.
- Offered administrative support across multiple departments as necessary while consistently maintaining high levels of accuracy and professionalism.
- Assisted project managers in tracking project progress, enabling timely completion and delivery of projects.
- Maintained files and controlled records to show correspondence activities.
Education
High School Diploma -
Haythorne Secondary School
Pietermaritzburg, South Africa 04.2001 -
Skills
Operations management
Problem-solving
Customer service
Performance monitoring
Staff management
MS office
Team leadership
Timeline
Operations Manager
Sizanani Mazulu Transport
04.2024 - Current
Fleet Supervisor
Sizanani Mazulu Transport
01.2023 - 03.2024
Technical Clark
Sizanani Mazulu Trannsport
10.2019 - 12.2022
High School Diploma -
Haythorne Secondary School
04.2001 -
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