Highly organized and detail-oriented Executive Personal Assistant with over a decade of experience in managing executive calendars, coordinating complex travel logistics, and facilitating seamless communication between stakeholders. Skilled in organizing and supporting high-level meetings, drafting high-quality reports, and maintaining confidential filing systems. Proficient in project coordination, correspondence management, and ensuring the timely completion of critical tasks. A proactive and reliable professional, dedicated to delivering exceptional administrative and executive support while maintaining discretion and professionalism.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Executive Personal Assistance(PA)
National Health Laboratory Service
05.2013 - Current
Manage the diary (electronic and manual) of the HR Executive.
Provide executive and administrative support to HR Executive.
Monitoring and co-ordination of project information.
Maintain hard copy and electronic filing system for easy retrieval of documents.
Communicating important updates and information to the HR Executive from internal and external clients.
Manage, coordinate and maintain calendar of Executive including appointments, meetings.
Responsible for organizing of internal and external meetings on behalf of the Executive ensuring all necessary requirements are made available e.g. Venue, equipment.
Responsible for organizing Executive travel and logistics including flights, accommodation, car rental travelling and completing expenses.
Monitor and respond to incoming communications to Executive’s office including phone calls, emails and walk-ins, ensuring correct department distribution.
Drafting and writing high quality reports and presentations, as required by the HR Executive.
Create, transcribe and distribute meeting agendas and minutes for the meet and greet clients and visitors, and ensure refreshments are served.
Act as the point of contact among executives, employees, clients and other external stakeholders.
Sign for all packages/deliveries and accept and record all incoming and outgoing information ensuring timely completion and follow-up.
Quality assure all letters, reports, memoranda, agendas, minutes and other documents are submitted for spelling mistakes and layout as per agreed format.
Ensure that no confidential material left lying around – material to be safely stored at all times.
Co-ordinate, type and collate the submission of monthly progress reports for the HR executive.
Receive, register and dispatch all incoming correspondence and faxes.
Monitor the observation of all due dates for submissions and memoranda in respect of the HR Executive.
Any other requirements requested by the HR executive.
Competencies/Skills/ knowledge/ attributes
Event Planning and Logistics
Customer Service and Relationship Management
Problem Solving
Document Management
Financial and Expense Management
Officer (Administration)
National Health Laboratory Service
05.2011 - 04.2013
Perform various administrative functions, including requisitioning office consumables.
Maintain documents, meeting minutes, and specific project reports to ensure effective communication, smooth office operations, and good record-keeping.
Receive and distribute documentation and courier parcels.
Order and receive goods to ensure adequate stock levels are maintained.
Manage pool vehicles allocated for the HR team.
Arrange travel bookings for all HR representatives.
Maintain an up-to-date inventory of all HR corporate equipment.
Coordinate HR queries/concerns received via HR boxes (both electronic and physical) by: Receiving and distributing queries.
Providing feedback to relevant HR managers and the sender.
Keep a record of all HR queries logged and resolved.
Competencies/Skills/ knowledge/ attributes
Administrative skills
Supervisory skills
Communication skills
Interpersonal skills
Organizational skills
Data Management
Record Keeping and Documentation
Receptionist
National Health Laboratory Service
07.2009 - 04.2011
Answer telephone calls promptly to ensure effective communication.
Notify staff members when scheduled or unscheduled visitors arrive.
Facilitate communication between visitors, staff, and departments to ensure:
Telephone calls, messages, and visits are handled professionally.
Efficient communication of business needs is achieved.
Assist with capturing and filing records of company vehicles and fines.
Book and manage meeting rooms effectively.
Competencies/Skills/ knowledge/ attributes
Attending to the switch board
Scheduling and Calendar Management
Client Liaison
Interpersonal Skills
Collecting mail
Capturing
Filling
Marketing assistant / acting sports and social coordinator
Rosebank College
01.2008 - 04.2009
Capture lead cards and assist student advisors and the Vice Principal of Marketing.
Handle email, telephone, and fax inquiries professionally.
Type acceptance letters and supervise telemarketers.
Mail information to prospective students and arrange school presentations.
Consult and assist students with career assessment tests.
Compile daily and weekly reports.
Organize Open Days for student engagement.
Plan and manage annual events like beauty pageants and soccer games.
Coordinate weekly sports, social, and cultural activities for students.
Competencies/Skills/ knowledge/ attributes
Customer Service
Arranging board packs
Time Management
Attention to Detail
Adaptability
Education
Grade 12 Matric with a Senior Certificate - Biology, History, English, Afrikaans, Geography, Sesotho
Account Executive-Assistance Vice President at Victor Insurance Managers, LLC.Account Executive-Assistance Vice President at Victor Insurance Managers, LLC.