LEBOGANG WENDY MOREKU
Quality Technician
Boksburg
Summary
Results-driven Quality and Packaging Technician with expertise in enhancing operational efficiency and reducing packaging non-conformance through effective reporting systems and corrective actions. Strong analytical skills and communication abilities support successful collaboration in team environments. Focused on continuous learning and professional growth while driving production performance improvements.
Overview
3
3
Languages
9
9
years of professional experience
Work History
Quality & Packaging Technician
Unilever
01.2022 - Current
- experience in high-speed plastic bottling operations and refill pouches.
- Supplier Quality Management: Reduced supplier packaging non-conformance through detailed reports, corrective actions, and weekly packaging audits.
- Defect & Risk Mitigation: Limited the impact of defective materials by supervising controlled returns and evaluating out-of-specification results to lower manufacturing risks.
- Quality & Compliance: Strengthened quality controls by completing internal, regulatory, and site safety audits while ensuring all daily transactions are recorded on SAP.
- Operational Excellence: Enhanced packing hall and day-to-day production performance by driving continuous improvement activities and supporting line innovation trials.
- Troubleshooting & RCA: Reduced quality escapes by troubleshooting online and producing Root Cause Analysis (RCA) when defects appeared.
- Workforce Training: Enhanced workmanship accuracy by training operators and inspectors on quality standards.
- Customer Satisfaction: Analyzed customer and consumer complaints to enhance overall satisfaction outcomes.
Senior Quality Analyst
Unilever
01.2020 - 01.2022
- Laboratory Testing: Enhanced product and dust enzyme monitoring through routine Konelab analyses, ensuring data integrity for quality assessments.
- Audit Preparedness: Participated in ISO 9001:2015 external audits and tracked internal audit actions to protect compliance outcomes.
- Process Governance: Completed monthly product performance CPK trends and contributed to management reviews to enhance governance effectiveness.
- Audit Preparedness: Contributed to ISO 9001:2015 external audits and tracked internal audit actions, safeguarding compliance and reinforcing quality standards.
- Process Governance: Analyzed monthly product performance CPK trends and supported management reviews, improving decision-making on quality governance.
- Laboratory Testing: Improved product and dust enzyme monitoring by running routine Konelab analyses.
Quality Inspector / Quality Controller Analyst
Unilever
01.2018 - 01.2019
- Analyzed finished and WIP raw materials using viscometer, auto-titrators, and NIR, ensuring consistent processing and minimizing disruptions.
- Inspected daily packing activities for compliance, rejecting non-conforming packaging components to maintain quality standards.
- Reorganized retention room sample storage to enhance traceability of retained batches and compiled detailed shift handover reports for improved communication.
Quality Assurance / Control Intern
Unilever
08.2017 - 06.2018
- Logistics QA: Inspected third-party products and verified truck temperatures to ensure compliance with safety standards.
- Compliance Documentation: Enhanced record compliance by completing daily Certificates of Analysis (COAs) and Non-Conformance Reports (NCAs) for accurate quality tracking.
- Laboratory Operations: Supported product quality decisions using moisture analyzers, pH meters, and titration instruments.
- Feedback Integration: Analyzed consumer complaints to identify improvement areas and established daily taste sessions to ensure consistent product quality.
Education
SAMTRAC Safety Cloud in HSE Training -
Nosa College Boksburg
Boksburg01-2025
Diploma - Analytical Chemistry
University of Johannesburg
Johannesburg, South Africa03-2016
Skills
Quality & Auditing: Quality Assurance Processes, Quality Control, Supplier Quality Management, ISO 9001:2015, Regulatory Compliance
Continuous Improvement: Lean Methodologies, Process Improvement, Root Cause Analysis (RCA), 5S Audits
Technical & Systems: SAP Transactions, Microsoft Office, Equipment Maintenance
Core Competencies: Technical Problem Solving, Safety Compliance, Customer Feedback Analysis, Time Management, Interpersonal Communication
Packaging Standards
Product inspection
Timeline
Quality & Packaging Technician
Unilever
01.2022 - Current
Senior Quality Analyst
Unilever
01.2020 - 01.2022
Quality Inspector / Quality Controller Analyst
Unilever
01.2018 - 01.2019
Quality Assurance / Control Intern
Unilever
08.2017 - 06.2018
SAMTRAC Safety Cloud in HSE Training -
Nosa College Boksburg
Diploma - Analytical Chemistry
University of Johannesburg