Lebogang Gift Mogorosi
Operations Manager
Johannesburg
Summary
Seasoned Operations Manager and talented leader with over 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
13
13
years of professional experience
Work History
Operations Supply Chain Manager
Leroy Merlin
Johannesburg, South Africa
07.2023 - Current
- Collaborated with cross-functional teams to identify opportunities for process improvements and cost reductions.
- Ensured timely delivery of products by closely monitoring order fulfillment, transportation, and distribution processes.
- Optimized supply chain efficiency by streamlining processes and implementing cost-saving measures.
- Implemented risk management strategies to mitigate potential disruptions in the supply chain network.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Supervised 45 plus staff members tasked with handling materials management, planning, purchasing, and customer service duties.
- Organized and maintained correct inventory levels to drive highest turns possible on inventory.
- Coached team members on best practices in supply chain management, fostering a culture of continuous learning and development.
- Analyzed data to identify trends and issues, creating actionable insights for continuous improvement initiatives.
- Synchronized global supply chain operations across multiple facilities, regions, suppliers, and distribution partners to ensure a seamless flow of goods from the source to the final customer.
- Measured and reported on performance metrics such as order accuracy, on-time delivery rates, inventory turnover ratios, and supplier quality ratings to provide insights for ongoing operational improvements.
- Facilitated communication between departments to promote collaboration on shared goals related to supply chain operations.
- Developed and implemented strategic plans to enhance operational performance in the supply chain division.
Operations Manager
Woolworths
Johannesburg, South Africa
07.2011 - 05.2023
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed strong relationships with service providers, resulting in better pricing and improved service quality.
- Ohasa act compliance
- External and Internal Audit compliance.
Education
Bachelor of Commerce - Logistics Management
University of South Africa
Pretoria, South Africa 04.2001 -
Skills
Supplier Relationship Management
Data-driven decision-making
Performance metrics analysis
Staff Management
Customer Service
Organizational Management
Languages
English
Intermediate (B1)
Xhosa
Upper intermediate (B2)
Interests
Reading
Hiking & Running
Timeline
Operations Supply Chain Manager
Leroy Merlin
07.2023 - Current
Operations Manager
Woolworths
07.2011 - 05.2023
Bachelor of Commerce - Logistics Management
University of South Africa
04.2001 -