Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lebogang Kompi

Lebogang Kompi

Pimville

Summary

Sales Agent with proven track record in closing deals and driving revenue growth. Strong communicator adept at managing customer needs and addressing challenges effectively. Retail professional with exceptional sales and service skills, dedicated to enhancing customer experiences. In-depth knowledge of fashion trends and styles, contributing to informed sales strategies.

Overview

14
14
years of professional experience

Work History

Sales Agent

Netstar
Gauteng
03.2024 - Current
  • Analyzed data to uncover trends in customer behavior and preferences.
  • Generated leads via cold calling, online searches, and referrals from existing clients.
  • Conducted regular follow-ups with prospects to assess satisfaction with services.
  • Responded promptly to customer inquiries and complaints through various communication channels.

Sales Agent

Cartracks Drive & Save
Gauteng
04.2019 - 04.2021
  • Created promotional materials in collaboration with marketing teams to highlight product features.
  • Generated leads through cold calling, online searches, and client referrals.
  • Negotiated contracts with customers to secure sales agreements and drive revenue.
  • Maintained accurate records of customer interactions and transactions for tracking purposes.
  • Developed presentations and proposals to engage prospective clients effectively.
  • Identified cross-selling opportunities to enhance product offerings and increase sales.
  • Conducted meetings with current and prospective customers to evaluate business needs.
  • Responded promptly to customer inquiries, resolving complaints via phone, email, and in-person.

Branch Supervisor

Hollard Dube Sattelite Branch
Gauteng
07.2017 - 07.2019
  • Implemented strategies that enhanced customer satisfaction ratings in branch operations.
  • Managed daily operations, including employee scheduling and supply ordering.
  • Resolved customer complaints with professionalism and promptness.
  • Provided guidance and support to branch staff for effective daily functioning.
  • Maintained strong customer relationships through proactive communication and follow-up.
  • Supervised, coached, and evaluated staff performance to drive excellence.
  • Conducted regular meetings to address customer service issues and set improvement goals.
  • Collaborated with senior management on strategic planning initiatives.

Collections Agent

Nedbank Personal Loans
Gauteng
03.2011 - 03.2016
  • Negotiated payment plans with customers to facilitate timely debt repayment.
  • Interviewed customers to gather financial information and assess payment history.
  • Resolved complex issues encountered during collections to enhance operational effectiveness.
  • Monitored customer accounts for changes in financial status and updated contact details.
  • Adhered to company policies and legal regulations throughout debt collection process.
  • Drafted correspondence regarding overdue accounts and payment arrangements to maintain transparency.

Education

High School Diploma -

Progress Comprehensive High
Pimville Zone 4
12-2010

Skills

  • Lead generation
  • Data analysis
  • Customer relationship management
  • Contract negotiation
  • Sales presentations
  • Record keeping

Timeline

Sales Agent

Netstar
03.2024 - Current

Sales Agent

Cartracks Drive & Save
04.2019 - 04.2021

Branch Supervisor

Hollard Dube Sattelite Branch
07.2017 - 07.2019

Collections Agent

Nedbank Personal Loans
03.2011 - 03.2016

High School Diploma -

Progress Comprehensive High

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Lebogang Kompi