Kyle Hiralall

• Controlled costs to keep business operating within budget and increase profits.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Maintained professional, organized, and safe environment for employees and patrons.
• Improved marketing to attract new customers and promote business.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Improved safety procedures to create safe working conditions for workers.
• Launched new products and services with thorough market research, leading to increased revenue growth.

· Installation of tracking units

· Removing tracking units

· Stripping of vehicles

· Stock take

· Customer interaction

· Fault finding

· Unit testing

· General admin

· Sales

· Opening and closing of business

· Daily cash up

· Customer satisfaction

· Scheduling staff rosters

· Staff and shop target analysis

· Product sales and training

· Brand marketing

· Generating new leads

· Determining promotions to run

· KPI for staff

· Salaries and commission report

· System training

· Managing 7 staff members

· Maintaining and running of the shop

· Stock take

· Ordering and liaising with suppliers

· Production Planning (Scheduling number of units the team needs to do per day and per month)

· Programming of various units

· Construction of bare pcb to complete product

· Testing of various end product

· Fault Finding / Troubleshooting

· Setting up of various jigs

· Software Installations

· Supplier visits

· Training of new staff

· Sales

· Customer service and queries

· Stock-take

· Managed all electronic devices

· New device set ups

· Insurance claims

· Device assessments

· Processing of quotes per assessments/ specifications.

· Assessing damages on the phone and communicating with customer

· Communication between Insurance and Service Provider regarding queries

· Fault finding on Software

· In-store promotions

· Training of new staff