Tatum Levin Willard
Buffalo flats
Summary
Results-oriented Sales Executive skilled in crafting impactful sales strategies and promotional campaigns. Enhances customer relationships through exceptional service and proactive problem-solving. Utilises strong communication skills to foster a positive shopping experience and boost sales.
Overview
14
14
years of professional experience
Work History
Sale executive/Store Manager
The Custom Studio
04.2025 - 12.2025
- Staff Management
- Recruitment and Training
- Operations Management (Inventory Control & Store Maintenance)
- Customer Service
- Sales and Marketing (Sales strategies; Marketing and Promotions)
- Custom made furniture
Store Manager
House of busby
Hemingways Mall
01.2016 - 10.2022
- Sales / Merchandising
- Relieved store managers at Aldo Footwear and Guest store
- Processing all bank transactions and allocating expenses
- Ensuring that all debtors receipts are processed.
- Petty Cash -ensuring accurate record keeping and control of cash
- Process all invoices to ensure that all liabilities are accurately recorded
- Record Keeping - Ensure supporting docs are kept and maintained
- Ensure the timeous completion of month end processing in preparation for financial reporting.
- Motivating staff on achieving their targets
- Stock purchases and adjustments
- Maintaining housekeeping responsibilities
- Dealing with management, operations and head office on a daily basis
- Instruct month end process - on the last day of each month and ensure all that all automated invoicing is completed
- Facilitate all client queries regarding invoicing, receipts and outstanding balances.
- Training of new recruits as well as existing staff when needed.
- In charge of discipline, supervision and retention of qualified staff.
- T/A Frasers sold to Frontier Co. in 2020
Assistant Manager
House of busby
Hemingways Mall
01.2014 - 12.2015
- Customer service supervision
- Inventory management
- Hire and train sales associates
- Management
- Monitor finances
- Marketing and promotions
- Motivating employees to achieve targets
- Budget management
- Ensure customer standards are met
- Organise team schedules
- Overall team leadership
- Assisting with recruitment processes
- Creating strategies for increasing store efficiency
- Addressing customer complaints
- Completing employee performance evaluations
- Developing proper customer relationships
- Ensuring company policies are followed
- Delegate tasks to employees
- T/A Frasers
Sales Assistant
House of busby
Hemingways Mall
06.2012 - 12.2014
- Customer Assistance / Customer services
- Deal with customer refunds
- Ensuring stock levels are well maintained
- Promoting store cards or special offers
- Rotating and replenishing stock;
- Taking inventory and monitoring sales floor
- Track and reports record of sales
- Arranging merchandise
- T/A Frasers
Sales Assistant/ Cashier
Spitz
11.2011 - 06.2012
- Customer Service / Sales Representative
- Cash Administration
Education
Matric -
Alphendale Senior Secondary School
Certificate in Computer Literacy -
Itec Computer College
Skills
- Computer skills (MS Word, Excel, MS Access, MS PowerPoint, Internet)
- Teamwork
- Good communication skills (written and verbal)
- Proactive
- Self-motivated
- Detail oriented
- Innovative and collaborative approach
- Flexibility
- Multitasking
- Ability to handle a fast paced work environment
- Support project team members
- Staff management
- Customer relationship management
- Sales strategy development
- Operations management
Languages
English
Afrikaans
Custom Section
2
References
- The Custom Studio/ Custom made furniture, Theresa Lyons, 0747786677
- House of Busby (Frasers store), Greg Soares, 0824603262
- Frontier Co., Matthew Beach, 0824989209
- Spitz, Vuyokazi Joyi, 0437210821
Personal Information
- ID Number: 8701130092088
- Ethnicity: Coloured
Timeline
Sale executive/Store Manager
The Custom Studio
04.2025 - 12.2025
Store Manager
House of busby
01.2016 - 10.2022
Assistant Manager
House of busby
01.2014 - 12.2015
Sales Assistant
House of busby
06.2012 - 12.2014
Sales Assistant/ Cashier
Spitz
11.2011 - 06.2012
Matric -
Alphendale Senior Secondary School
Certificate in Computer Literacy -
Itec Computer College