KULEKANI MOYO
WAITER/ SOMMELIER
Ballito
Summary
Experienced and service-driven Sommelier and Waiter with over 8 years in high end restaurants and hotels. Skilled in wine pairing, guest relations, team leadership, and delivering exceptional dining experiences in fast-paced, multicultural environments. Holder of WSET Level 2 Award in Wines and currently awaiting results for Level 3 certification. Passionate about wine education and hospitality excellence, with hands-on exposure to diverse wine styles and production techniques has been enhanced through visits to three renowned vineyards in Cape Town, South Africa, providing practical insight into viticulture, terroir, and cellar operations. Adept at communicating complex wine concepts in an approachable manner, building rapport with guests, and contributing to elevated dining experiences. Seeking to contribute expertise to a cruise ship hospitality team.
Overview
9
9
years of professional experience
9
9
Certifications
2
2
Languages
Work History
Wine Waiter
Fiamma Grill, Coco De Mer Boutique Hotel
01.2025 - Current
- Assisted guests with menu selections and wine pairings.
- Maintained in-depth knowledge of international wines and beverage offerings.
- Supervise and coordinate front of house operations to ensure smooth and efficient service.
- Provide expert wine recommendations and pairings tailored to guest preferences.
- Train and mentor junior and senior waitstaff on service standards and product knowledge.
- Manage wine inventory, including ordering, storage, and stock rotation
Deliver personalized guest experiences, consistently achieving high customer satisfaction - Collaborated with kitchen staff to develop food pairings that complemented specific wines, enhancing overall dining experience.
Waiter
Conchilla Tapa's Lounge and Bar
01.2023 - 01.2025
- Warmly welcome guests upon arrival.
- Escort them to their table and present menus.
- Have in depth knowledge of the menu, including ingredients, preparation methods, and potential allergens.
- Accurately take food and beverage orders.
- Serve dishes in a timely and elegant manner, often in coordination with other team members.
- Follow proper service etiquette e.g. serving from the left, clearing from the right.
- Work closely with chefs, hosts and other waitstaff to ensure smooth service.
Headwaiter & Manager Assistant
Peron Peron Argentinian Grill
01.2020 - 01.2023
- Maintain a professional, courteous demeanor at all times.
- Ensure service is smooth, professional, and up to the restaurant's standards.
- Delegate tasks and monitor performance.
- Handle special requests, dietary needs, and complaints with discretion and efficiency.
- Manage table assignments and pacing of courses.
- Train new waitstaff on service protocols, menu knowledge, and etiquette.
- Supported management in staff supervision and daily operations
- Ensured adherence to hygiene, safety, and service standards.
Bartender
The Galley Beach Bar & Grill
01.2017 - 01.2019
- Mix, garnish, and serve alcoholic and non-alcoholic drinks.
- Follow standard recipes and portion control guidelines.
- Create or suggest specialty cocktails.
- Greet customers warmly and take drink orders.
- Engage guests in a friendly and professional manner.
- Provide recommendations based on customer preferences.
- Keep the bar area clean, organized, and stocked.
Education
N2 Electrical and Computer Engineering -
Berea Technical College
Durban02-2018
National Senior Certificate -
Shakaskraal Secondary School
Ballito12-2017
Skills
Computer skills and software PowerPoint, Excel, Microsoft Word
8 years of experience in 4 & 5 star hotel and restaurant
Wine pairing and recommendation
Fine dining service standards
Team leadership and staff training
Guest experience and relationship management
Menu knowledge and upselling techniques
Inventory and cellar management
Multicultural communication
Problem-solving under pressure
Professional Experience
Knowledge of new and old wine world
Time Management
Training and Coaching
Fast learner with willingness to learn
Certification
WSET Level 2 in Wines
References
- Tinashe, Gutsa Tin Tin, Manager, Info@conchilla.co.za, +27 61483 7246, Conchilla Tapas Lounge, Manager
- Fabien, Durocher-Yvon, Owner, Info@fiammagrill.co.za, +27 83 600 2773, Fiamma Grill Hotel, Owner
- Marco, Estrada, Manager, Maestradal997@gmail.com, +27 82 652 5551, Peron Peron, Manager
Interests
Updating software, Jazz pianist, Photographing, Physical Fitness, Travelling, Reading and Art drawings, Event planning, Going to restaurants
Accomplishments
- WSET Level 2 in Wines
Additional Information
•WSET Level 2 Award in Wines Completed.
•WSET Level 3 Award in Wines Completed (Results Pending).
•Visited and studied operations at three vineyards in Cape Town, South Africa
Gained practical insight into viticulture, wine production, and tasting techniques.
Timeline
Wine Waiter
Fiamma Grill, Coco De Mer Boutique Hotel
01.2025 - Current
Waiter
Conchilla Tapa's Lounge and Bar
01.2023 - 01.2025
Headwaiter & Manager Assistant
Peron Peron Argentinian Grill
01.2020 - 01.2023
Bartender
The Galley Beach Bar & Grill
01.2017 - 01.2019
N2 Electrical and Computer Engineering -
Berea Technical College
National Senior Certificate -
Shakaskraal Secondary School