KORONG SEHLODIMELA
Pretoria East,South Africa
Summary
Results-driven Senior Project Manager with 15+ years of experience leading IT, banking, and telecom projects, achieving 98% on-time and 80% under-budget delivery. Spearheaded cross-functional teams of 50+ members, driving 25% faster project completion through combination of project methodologies and strategic planning. Fostered collaborative environments that improved team productivity by and reduced project risks, consistently delivering measurable results across industries
Overview
17
17
years of professional experience
14087
14087
years of post-secondary education
Work history
Sub-Saharan Africa (SSA) Implementations Manager – Client Onboarding
Citi Bank
Johannesburg
2018.12 - 2025.10
- Onboarded 25+ clients onto banking platform, integrating SAP connectivity and enabling electronic payments, which contributed to 20% increase in transaction volumes and 10% reduction in operational costs with 15% increase in client satisfaction scores
- Successfully rolled out corporate card solutions for 20+ clients, improving payment processing accuracy to 85% and expanding payment capabilities across SSA markets.
- Delivered customized training that reduced failed transactions by 60% and increased monthly active users by 80% across client organizations
- Resolved regulatory and operational challenges across Sub-Saharan African (SSA) markets, ensuring 100% compliance with local banking laws and reducing operational delays by 40%.
- Collaborated with IT teams in troubleshooting post-implementation issues, minimizing disruptions.
Senior Project Manager
First National Bank SA
Johannesburg, Gauteng
2015.08 - 2018.11
- Contributed to long-term department strategies that improved forecasting accuracy and supported achievement of 95% of department KPIs
- Partnered with senior leadership to manage multiple cross-functional projects, delivering cost efficiencies and reducing project cycle times by 25% through process improvements
- Directed project implementations, team activities and facilitated communication to deliver 20+ desktop support projects, achieving 98% client satisfaction and reducing average ticket resolution time by 25%.
- Mentored high-potential employees and nurtured future leaders.
- Resolved conflicts between team members promptly, minimising downtime in the workflow.
Senior Project Manager
Zurich Insurance
Johannesburg
2015.07 - 2015.07
- Assisted in managing operational aspects of global projects.
- Supported definition and achievement of project objectives.
- Contributed to coordination of project deliverables from various stakeholders.
- Aided in monitoring project progress and reporting outcomes.
- Facilitated resource planning and budgeting activities.
PMO Team Lead/Portfolio Manager
Iliad Africa
Johannesburg, Gauteng
2015.04 - 2015.06
- Directed project management office under CIO's guidance, ensuring effective oversight of IT project portfolio.
- Led retail IT infrastructure upgrades impacting 15+ stores, achieving 40% faster transaction processing and 15% customer satisfaction through improved system reliability.
- Evaluated key performance indicators for each project, driving performance improvements.
- Formulated contingency plans to mitigate disruptions in retail operations.
- Promoted collaboration across cross-functional teams in operations, finance, and IT.
Technical Infrastructure Senior Project Manager
Iliad Africa
Johannesburg, Gauteng
2014.09 - 2015.03
- Achieved seamless IT infrastructure management for projects, including network upgrades and cloud migrations.
- Delivered cooperative project scope and timelines through effective collaboration with cross-functional teams.
- Ensured compliance with industry standards during infrastructure deployments, resulting in successful outcomes.
- Conducted thorough risk assessments, implementing mitigation strategies that enhanced project robustness.
- Maintained clear communication as key point of contact between technical teams and stakeholders regarding project progress.
- Implemented stringent quality control measures, ensuring tasks were completed to high standards.
- Maintained 95% availability during network switchover, successfully preventing data loss in critical operation.
- Orchestrated procurement process to secure necessary resources for projects at competitive prices without compromising quality.
Senior Data Centre Infrastructure Project Manager
Telkom
Pretoria, Gauteng
2012.09 - 2014.08
- Led end-to-end delivery of 8 enterprise data centre migrations (300+ servers), completing all projects within 5% of original timelines while maintaining 99.95% uptime SLA compliance.
- Cultivated strong relationships with stakeholders to facilitate seamless project execution across teams.
- Implemented comprehensive risk management strategies that safeguarded against operational disruptions.
- Oversaw installation of hardware, power systems, and network infrastructure, ensuring optimal performance.
- Managed project documentation, tracked progress, and adapted scope as necessary to meet objectives.
- Resolved conflicts swiftly amongst team members preventing delays in task completion.
- Visited sites to review work progress and drive process improvements.
Senior Project Manager / Transition Coordinator
Dimension Data
Johannesburg, Gauteng
2011.09 - 2012.08
- Achieved successful transition of IT infrastructure applications and support services through effective planning.
- Delivered IT projects on schedule and within budget, including hardware rollouts, software migrations, and system upgrades.
- Secured strong stakeholder engagement, ensuring alignment and commitment across teams.
- Produced insightful status reports and dashboards for leadership, showcasing milestones, budget usage, and project blockers.
- Mitigated infrastructure project risks through thorough assessments and strategic planning.
- Ensured user acceptance testing and rollback plans were executed flawlessly.
- Enhanced end user and IT staff proficiency through targeted training on new systems.
- Strengthened client relationships by maintaining open and consistent communication lines throughout projects' duration.
Project Coordinator
Dimension Data
Johannesburg
2010.02 - 2011.08
- Assisted with project execution for IT migration and network upgrades ensuring timely and budget-friendly delivery.
- Coordinated meetings with cross-functional teams and tracked action items to maintain effective project documentation.
- Compiled status reports and dashboards for leadership to showcase milestones, budget utilisation, and project blockers.
- Supported testing and quality assurance efforts by documenting issues and resolutions.
- Managed communication amongst project team members to foster collaboration.
Project Administrator / Graduate Service Intern
Dimension Data
Johannesburg, Gauteng
2009.02 - 2010.01
- Assisted in rotation across all business units at Dimension Data to gain insight into overall business operations.
- Supported project teams by providing general administrative assistance in documentation, organising meetings, and tracking costs.
- Contributed to resource allocation and billing processes for various projects.
- Provided administrative support to Project Managers, aiding in successful project execution.
Education
Master's - IT Management
University of Johannesburg
Johannesburg, GautengIKUSASA Senior Management Programme - Business Development Consulting
Rhodes Business School
Grahamstown, Eastern CapePost Graduate Diploma - Knowledge and Information System Management
University of Stellenbosch
Stellenbosch, Western CapeBachelor of Commerce - Informatics / IT
University of Johannesburg
Johannesburg, GautengDiploma - Production Management
Wits Technikon
Johannesburg, GautengSenior Certificate -
Kuschke Hoerlandbouskool High School
PMP - Project Management
Project Management Institute (PMI)
South AfricaSONKE Talent Development Programme - People Management
Rhodes Business School
Skills
- Cross-functional team leadership
- Product knowledge and integration
- Communication and negotiation skills
- Knowledge of regulatory standards
- Problem-solving and strategic thinking
- Client relationship management
- Mentoring and coaching
REFERENCES
- Louisa, Sieber, Head of Trade and Treasury Solutions Client Operations (SSA), louisa.sieber@citi.com, +27 60 546 7439, Citi
- Heather, Hayes, Head of Trade and Treasury Solutions, Cross Border Payments (MEA), heather.hayes@citi.com, 082 559 8315, Citi
- Asmerelda, Wangra, PMO Senior Manager, (012) 648 0204, 0814115128, Telkom
- Beverley, Butcher, Programme Manager, 0813784834, Dimension Data
BIOGRAPHICAL DETAILS
- Nationality: South African
- Gender: Female
- Languages: English & Northern Sotho
- Driver's License: Code 08
Accomplishments
o Committee member of the Emerging Leaders Advisory Board (ELAB) cohort for 2025: The purpose of the board is to support Citi Executives in achieving its franchise strategic plans and serves as a platform to accelerate the development of future leaders at Citi
o Served as a Treasurer and Co-Chair on the Citi SA Women's Network between 2020 and 2023, where we were able to promote diversity and inclusion at Citi. During my tenure, we successfully introduced initiatives that helped Citi women to expand their networks, collaborated with local
• Successfully led the end-to-end enterprise-wide Windows 10 and Office 365 migration for +/-10000 users across First Rand Group, including the domain transitionorganizations, and hosted the CEO of 100 Women in Finance during her visit to SA when SA 100WF was launched in 2022
· Planned and executed an IT infrastructure migration for a high-volume retail store relocation, ensuring zero downtime for POS systems, inventory databases, and customer-facing services
· Successfully executed a critical production to disaster recovery data centre
· Received the Telkom Spotlight Award
· Awarded Telkom Business Unit Award Certificate in 2014 for Customer Centricity
· Migrated +/- 136 servers with limited downtime during a critical infrastructure upgrade
Managed a large-scale school connectivity project, deploying high-speed
· Received the Great Award in July 2011 for recognition of excellent project management.
internet and IT infrastructure across 1650 schools, ensuring reliable access for students and staff
network switchover, achieving zero data loss and maintaining 95% availability during the transition window
Timeline
Sub-Saharan Africa (SSA) Implementations Manager – Client Onboarding
Citi Bank
2018.12 - 2025.10
Senior Project Manager
First National Bank SA
2015.08 - 2018.11
Senior Project Manager
Zurich Insurance
2015.07 - 2015.07
PMO Team Lead/Portfolio Manager
Iliad Africa
2015.04 - 2015.06
Technical Infrastructure Senior Project Manager
Iliad Africa
2014.09 - 2015.03
Senior Data Centre Infrastructure Project Manager
Telkom
2012.09 - 2014.08
Senior Project Manager / Transition Coordinator
Dimension Data
2011.09 - 2012.08
Project Coordinator
Dimension Data
2010.02 - 2011.08
Project Administrator / Graduate Service Intern
Dimension Data
2009.02 - 2010.01
Master's - IT Management
University of Johannesburg
IKUSASA Senior Management Programme - Business Development Consulting
Rhodes Business School
Post Graduate Diploma - Knowledge and Information System Management
University of Stellenbosch
Bachelor of Commerce - Informatics / IT
University of Johannesburg
Diploma - Production Management
Wits Technikon
Senior Certificate -
Kuschke Hoerlandbouskool High School
PMP - Project Management
Project Management Institute (PMI)
SONKE Talent Development Programme - People Management
Rhodes Business School