Holistic skin care and beauty trends
Koketso Kobe
Beauty Therapist
Johannesburg
Summary
Dynamic Beauty Therapist with extensive experience at Meraki Day Spa, excelling in client relationship building and advanced facial treatments. Recognized for enhancing client satisfaction through personalized consultations and effective communication. Skilled in appointment scheduling and maintaining high sanitation standards, ensuring a safe and welcoming environment for all clients.
Passionate Beauty Therapist with Number years of experience. Offering extensive understanding of personalized and detailed body care with talent for upselling products while maintaining long-term customer relationships. Promote client comfort during Type procedures.
Overview
5
5
years of professional experience
1
1
Language
1
1
Sepedi
1
1
IsiZulu
1
1
Afrikaans
Work History
Beauty Therapist
Meraki Day Spa
03.2023 - 12.2024
- Developed strong client relationships through personalized service, encouraging repeat visits and contributing to the spa's overall reputation for excellence.
- Improved client satisfaction by providing personalized beauty treatments and consultations.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated clients on care processes and advised on further care and products.
- Provided personalized care packages for Number clients daily from skincare to overall relaxation techniques.
Beauty Therapist
Riri Aesthetics
11.2022 - 12.2023
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Beauty Therapist
Tranquillity Day Spa
04.2022 - 12.2022
- Provided a range of beauty treatments including facials, massages, and body wraps, ensuring high standards of client satisfaction and relaxation.
- Utilized advanced skincare products and equipment to perform treatments tailored to individual client needs, enhancing overall service quality.
- Maintained a clean and organized treatment area, adhering to health and safety protocols to ensure a safe environment for clients and staff.
- Conducted thorough consultations with clients to assess skin types and concerns, recommending appropriate products and treatments for optimal results.
Personal Assistant
Mhluzi Medical Centre
03.2020 - 12.2021
- Managed daily schedules, coordinating appointments and meetings to optimize executive time and enhance productivity.
- Maintained organization of files and documents using cloud-based systems, ensuring easy access and confidentiality of sensitive information.
- Assisted in preparing reports and presentations by gathering data, formatting documents, and creating visual aids to support decision-making processes.
- Communicated with clients and vendors through email and phone, fostering strong relationships and ensuring timely follow-up on inquiries or requests.
- Coordinated travel arrangements, including booking flights, accommodations, and transportation while adhering to budget guidelines.
Owner
Kokies Kitchen
07.2020 - 12.2020
- Developed and implemented business strategies that increased customer retention and satisfaction through tailored service offerings.
- Managed daily operations, ensuring compliance with health and safety regulations while optimizing workflow efficiency.
- Oversaw inventory management, utilizing point-of-sale systems to track stock levels and streamline ordering processes.
- Trained and mentored new staff, fostering a culture of teamwork and high-quality service delivery.
Education
Beauty And Nail Technician Certificate - Beauty Therapy
Susca Watts Academy
Middleburg12.2022
Foundation Phase Social Science - Social Sciences
Moansh University
Roodepoort 11.2017
Grade 12 (Matric) - Matric
Prestige Collge
Hammanskraal11.2016
Skills
Nail treatments
Waxing and hair removal techniques
Appointment scheduling
Sales and upselling
Advanced facial treatments
Waxing services
Spa treatment coordination
Deep tissue massage
Swedish massage techniques
Dye and tint application
Skin analysis
Hot stone massage
Holistic care techniques master
Hot stone therapy
Client consultation
Aromatherapy
Tool sterilization
Sanitation and hygiene
Customer service
Manicures and pedicures
Relationship building
Customer needs assessment
Retail experience
Brand awareness
Beauty trends
Service consultations
Client relationship building
Flexibility and adaptability
Payment processing
Facials and chemical treatments
Friendly and outgoing
Attention to detail
Conflict resolution
Beauty routine advice
Interests
Massage and facial massage techniques
Timeline
Beauty Therapist
Meraki Day Spa
03.2023 - 12.2024
Beauty Therapist
Riri Aesthetics
11.2022 - 12.2023
Beauty Therapist
Tranquillity Day Spa
04.2022 - 12.2022
Owner
Kokies Kitchen
07.2020 - 12.2020
Personal Assistant
Mhluzi Medical Centre
03.2020 - 12.2021
Beauty And Nail Technician Certificate - Beauty Therapy
Susca Watts Academy
Foundation Phase Social Science - Social Sciences
Moansh University
Grade 12 (Matric) - Matric
Prestige Collge