Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Hi, I’m

Kleide Matsinhe

Soweto
Kleide Matsinhe

Overview

1
year of professional experience

Work History

Dash Bpo
Randburg

Call Center Representative
02.2023 - 01.2024

Job overview

  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Collaborated with team members to share best practices and improve overall team performance in meeting targets.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Education

Basa Protea Glen Combined
Johannesburg, South Africa

Diploma

University Overview

Skills

Excellent Communication

Languages

English
Bilingual or Proficient (C2)
Portuguese
Elementary (A2)

Additional Information

Additional Information

Reference

Fabio Moiane

069 331 7095

Timeline

Call Center Representative
Dash Bpo
02.2023 - 01.2024
Basa Protea Glen Combined
Diploma

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Kleide Matsinhe