Khomotso Nancy Radingwana
Validation Assessor
Pretoria,GP
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
18
18
years of professional experience
Work History
Validation Assessor
African Bank
08.2021 - Current
- Managed workload effectively by prioritizing tasks according to deadlines while maintaining attention to detail in all aspects of the assessment process.
- Achieved high levels of compliance through regular audits of exemption applications and adherence to established guidelines for qualification determination.
- Produced reports with detailed valuations.
- Improved credit valuation accuracy by conducting thorough research and analysis of market trends, sales data, and local regulations.
Administrative Assistant
African Bank
02.2017 - 08.2021
- Answered multi-line phone system, routing calls, delivering messages to staff .
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Client Service Representative
African Bank
12.2007 - 01.2016
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Participated in regular meetings with management to discuss performance goals, strategies for improvement, and ongoing challenges faced by the team.
- Organized relevant documentation for each client interaction, ensuring a thorough understanding of client needs and facilitating seamless handoffs between team members.
Education
Bachelor of Science -
Boston City Compus
Centurion, South Africa 04.2001 -
High School Diploma -
Apex Business School
Midrand, South Africa 04.2001 -
High School Diploma -
Regenesys Business School
Sandton, South Africa 04.2001 -
High School Diploma -
Tswane South College
Pretoria, South Africa 04.2001 -
Skills
Database management
Analytical reasoning
Customer service
Problem solving
Critical thinking
Atention to details
Soft skils
confident and assertive
team player
interpersonal skill
negotiations and objections handling
Timeline
Validation Assessor
African Bank
08.2021 - Current
Administrative Assistant
African Bank
02.2017 - 08.2021
Client Service Representative
African Bank
12.2007 - 01.2016
Bachelor of Science -
Boston City Compus
04.2001 -
High School Diploma -
Apex Business School
04.2001 -
High School Diploma -
Regenesys Business School
04.2001 -
High School Diploma -
Tswane South College
04.2001 -