Hobbies: Reading, Singing, watching movies and listening to the
radio
Areas of Strength: Patient, friendly, hard working and quick learning
Languages Speak Read Write
English Excellent Excellent Excellent
Venda Excellent Excellent Excellent
Zulu Excellent good good
Tswana Excellent good good
Overview
1
1
year of professional experience
1
1
Certification
Work History
filing clerk
07.2009 - 10.2009
Filing customer documents
>typing documents
Call enter Agent
Bayport Financial Services
01.2010 - 04.2010
Outbound calls
Provide support to the business
Liaison/communication with clients (internal and external) to resolve queries
Review targets for clearing old debt on a monthly basis
Maintain good working relationships with clients (internal and external)
Communication with various parties
Ability to use different databases
Skills
COMPUTER EXPERIENCE:
Windows Package: Excel, Word, Access and PowerPoint
E-mail: Internet Email, Microsoft Outlook and Outlook Express
Internet
Accomplishments
COMPANY 3
COMPANY NAME: ipsos
POSITION HELD: call centre agent
Employment period: April 2010 – april2015
Duties:
>customer care
>conducting surveys on different brands
>market research
Company 4
Company name : elringklinger
Position held: supply chain admin
Employment period : 2018 - current
Certification
High School Attended: Maspro College
Year of Matriculation: 2006
Matric Subjects: English
Economics
Business Economics
Introduction to Criminology
Accounting
TERTIARY RECORD:
Institution: Cornerstone
Qualification: Call Centre Certificate
Training Obtained: Inbound and Outbound Computer Training
Year Obtained: 2007