Khanyisani Qiniso Bhengu
Travel Consultant
Midrand
Summary
Trustworthy travel consultant with years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.
Overview
11
11
years of professional experience
2021
2021
years of post-secondary education
2
2
Languages
Work History
Intermediate Travel Consultant
Tourvest Travel Services
05.2025 - Current
- Handled sensitive information with professionalism and discretion.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Negotiated with vendors to secure competitive rates, resulting in cost-effective travel options for clients.
- Organized trips for business travelers.
- Addressed unforeseen challenges during trips by coordinating alternative arrangements or providing support as needed.
- Built strong relationships with clients through exceptional communication and personalized service.
- Navigated clients on TravelIT system.
Junior travel consultant
Tourvest travel services
03.2024 - 04.2025
- Facilitating domestic and regional bookings.
- Submitting refunds.
- Reissuing domestic and regional bookings.
- Actioning Amadeus queues.
- Assisting walk-in clients and over the phone with TravelIT navigational support.
VIP Administrator
Tourvest travel services
06.2022 - 02.2024
- Data capture.
- Online check-ins, domestic and international.
- Email allocation.
- Handling prepayments.
- Facilitating domestic bookings.
Junior travel consultant
Tourvest travel services
09.2019 - 06.2020
- Facilitating domestic bookings.
- Submitted refunds.
- Reissuing domestic tickets.
- Invoicing.
Administrator
Tourvest travel services
09.2017 - 08.2019
- Email distribution.
- Prepayments.
- Invoicing.
- Visa applications.
- Facilitating domestic bookings.
Trainee travel consultant
Tourvest travel services
08.2016 - 08.2017
- Executed administrative tasks under managerial supervision to optimise workflow.
- Shadowed daily activities of office staff to gain understanding of scope of work.
- Facilitated domestic bookings under supervision.
Security Officer
Imvula Quality Protection
02.2015 - 08.2016
- Enforced company policies regarding security and confidentiality, addressing violations promptly to minimise risks.
Security Officer
24/7 Security Services
05.2014 - 02.2015
- Oversaw the secure opening and closing of facilities, ensuring that all access points were properly secured.
Education
TND Risk Management - CCTV: Safety and security
Johannesburg, GPDomain Junction IT Specialist - Easy Roster V11
Johannesburg, GPContact centre: Call Centre - undefined
Tourvest travel services
Rivonia, GPHigh certificate in general travel - Tourism
Tourvest travel services
Rivonia, GPGrade B security officer - Security Industry
KGN Security Training Centre
Matric - High School
Magqama high school
Nkandla, KZNSkills
- Project planning and coordination
- Upselling
- Willingness to learn
- Communication at all levels
- Identifying and problem-solving
- Active listening
- Team building
Personal Information
- Date of Birth: 12/17/94
- Gender: Male
- Nationality: South African
- Marital Status: Single
Timeline
Intermediate Travel Consultant
Tourvest Travel Services
05.2025 - Current
Junior travel consultant
Tourvest travel services
03.2024 - 04.2025
VIP Administrator
Tourvest travel services
06.2022 - 02.2024
Junior travel consultant
Tourvest travel services
09.2019 - 06.2020
Administrator
Tourvest travel services
09.2017 - 08.2019
Trainee travel consultant
Tourvest travel services
08.2016 - 08.2017
Security Officer
Imvula Quality Protection
02.2015 - 08.2016
Security Officer
24/7 Security Services
05.2014 - 02.2015
Domain Junction IT Specialist - Easy Roster V11
Contact centre: Call Centre - undefined
Tourvest travel services
High certificate in general travel - Tourism
Tourvest travel services
Grade B security officer - Security Industry
KGN Security Training Centre
Matric - High School
Magqama high school
TND Risk Management - CCTV: Safety and security
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