Khanyisa Lorraine Hobyane

• Manage daily administrative tasks, ensuring efficient office operations and timely communication.
• Organise and maintain filing systems, improving document retrieval speed and accuracy.
• Assist in scheduling appointments and coordinating meetings for legal staff.
• Processed correspondence, including emails and letters, with attention to detail and confidentiality.

• Managed comprehensive email and diary management, ensuring efficient scheduling and communication
• Performed general administrative tasks
• Coordinate projects and travel arrangements
• Conducted research on tax regulations to support client inquiries.
• Managed scheduling and coordination of client meetings and consultations.
• Streamlined administrative processes to enhance operational efficiency.
• Diligently recoded meeting minutes and distributed to the team.

• Reviewed and assessed strategic credit positions, ensuring accurate evaluation of credit limits and large exposures.
• Conducted thorough research on companies applying for credit, including pulling credit reports and obtaining trade references to assess risk.
• Provided training and support to the sales team, fostering risk awareness and ensuring adherence to credit policies.
• Summarized research findings and presented comprehensive credit applications to management for approval.
• Monitored and reported on all credit accounts, identifying and addressing any credit limit excesses or significant risks.
• Ensured timely communication of credit reports to all relevant parties, maintaining transparency across departments.
• Maintained customer account details, including regular updates and accurate filing of creditapplications and associated documents

• Delivered exceptional customer service by proactively engaging customers and resolving complaints, ensuring high satisfaction levels.
• Analyzed customer data to prepare insightful reports and recommended tailored products/services to management based on identified needs.
• Drove sales through effective product recommendations and consistently exceeded transaction goals.
• Managed stock levels and performed accurate stock taking, contributing to efficient store operations and inventory control.

• Managed high volumes of incoming calls, efficiently resolving customer complaints and handling product recalls via phone and in-person interactions.
• Generated sales leads and consistently met sales targets by promoting and selling products and services.
• Maintained accurate customer account records and processed transactions to ensure smooth account management and documentation.
• Contributed to store operations by performing stock taking and maintaining detailed records

of customer interactions and account information.