Pregasen Daniel Pillay
Accounts Receivables Clerk
Johannesburg,Midrand
Summary
Throughout my career, I have successfully managed debtor portfolios, conducted account reconciliations, resolved customer account queries, monitored collections activities, and prepared financial and compliance reports. My experience has enabled me to develop strong analytical, problem-solving, and stakeholder management skills while maintaining a focus on reducing debtor days, improving cash flow, and strengthening credit control processes.
I am proficient in Microsoft Excel and Accpac and possess a thorough understanding of accounts receivable management, credit risk assessment, collections strategies, and financial administration. My ability to analyse financial information, implement process improvements, and maintain strong customer relationships allows me to contribute effectively to organizational objectives.
Overview
2
2
Languages
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Accounts Receivable Clerk
BCCEI
07.2016 - Current
- Reviewed and processed accounts receivable transactions, ensuring accuracy and compliance with financial standards.
- Generated and distributed monthly invoicing, improving cash flow and reducing outstanding receivables.
- Collaborated with cross-functional teams to resolve discrepancies, enhancing accuracy in financial reporting.
- Monitored aging accounts and implemented collection strategies, successfully reducing overdue balances.
- Conducted reconciliations of accounts, identifying errors and streamlining processes for improved efficiency.
- Trained junior staff on accounts receivable procedures, fostering a knowledgeable and efficient team environment.
- Developed and maintained relationships with clients, contributing to improved payment timelines and customer satisfaction.
- Utilized accounting software to track payments and generate reports, enhancing data accuracy and accessibility.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Responded to inbound inquiries regarding accounts and payments.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
- Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
- Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
- Facilitated dispute resolution between company and clients, fostering positive working relationships while protecting company interests.
- Supported cash forecasting initiatives by providing accurate data on outstanding receivables and expected payments from clients.
- Assisted in annual audit preparation, ensuring accurate representation of accounts receivable records and compliance with accounting standards.
- Enhanced financial reporting accuracy by reconciling accounts receivable ledger with general ledger monthly.
- Optimized workflow processes within the department, enhancing overall productivity levels among team members.
- Increased efficiency of collections efforts through development of targeted strategies for contacting delinquent accounts.
- Implemented automated reminder emails to clients regarding upcoming due dates for payments, resulting in timelier remittance processing.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Monitored accounts to verify compliance with payment terms and schedules.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Presented audit findings to accounting manager after reviewing results and paperwork.
- Manage telephonic collection of levies and resolve debtor account queries.
- Perform reconciliations of customer accounts and prepare monthly debtor
status reports. - Maintain master debtor files and ensure compliance with levy contributions.
- Assist customers with registration and online submissions.
- Verify transactions, report irregularities, and liaise with compliance
department.
Sales and Technical Consultant
Leading Edge Solutions
02.2013 - 06.2016
- Leveraged technical expertise to assess client needs and deliver tailored solutions, enhancing satisfaction.
- Conducted comprehensive product demonstrations, effectively showcasing features and benefits to potential clients.
- Provided ongoing technical support and training to clients, ensuring optimal use of solutions and tools.
- Analyzed market trends and client feedback to refine service offerings and drive competitive advantage.
- Mentored junior consultants, fostering skill development and promoting a collaborative team environment.
- Maintained accurate documentation of client interactions and service requests to ensure compliance and accountability.
- Enhanced system performance by identifying and resolving technical issues through troubleshooting and root cause analysis.
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
- Collaborated with cross-functional teams to complete complex projects on time and within budget constraints, meeting or exceeding project requirements.
- Trained end-users on new systems, fostering a smooth adoption process and empowering users to maximize the potential of new technologies.
- Assisted sales teams in closing deals by providing technical expertise, product demonstrations, and addressing customer concerns during the sales process.
- Assessed business requirements to create focused solutions.
- Created comprehensive documentation detailing technical specifications, system configurations, procedures, and user guides for reference purposes both internally and externally for clients.
- Troubleshot systems comprised of security alarms and Internet connectivity.
- Increased client retention rate by building strong relationships through effective communication, understanding their goals, and delivering tailored technology solutions.
- Reduced downtime and improved productivity by providing timely technical support to clients, addressing their concerns and solving problems quickly.
- Contributed to the continuous improvement of internal processes by sharing insights, suggestions, and lessons learned from past experiences with peers and management.
- Evaluated emerging technologies for potential implementation in clients'' businesses, staying current with industry trends and best practices for optimal recommendations.
- Designed and implemented data migration strategies, ensuring seamless transition between systems with minimal disruption to business operations.
- Developed technical requirement documentation for new software products.
- Streamlined processes for increased efficiency by implementing automation solutions using various programming languages.
- Conducted comprehensive system audits to identify vulnerabilities, leading to strengthened security measures.
- Streamlined data migration processes, facilitating smoother transitions to new platforms without data loss.
- Improved operational workflows with implementation of custom software solutions.
- Conducted in-depth technical analyses for clients, identifying areas for improvement and recommending actionable solutions.
- Analyzed client feedback to identify areas for service improvement, leading to enhanced service offerings and client retention.
- Developed and maintained strong client relationships, ensuring repeat business and sustained revenue growth.
- Fostered culture of continuous improvement, leading to development of innovative solutions that met unique client needs.
- Delivered comprehensive training programs for client teams, enhancing their ability to manage and maintain new systems effectively.
- Managed cross-functional teams to ensure project deliverables were met on time, within budget, and to client's satisfaction.
- Developed and implemented strategic sales initiatives that increased client engagement and retention.
Education
B.Compt -
Regenesys Business School
Johannesburg, South Africa 02.2023 - 05.2025
Skills
Accounts receivable management
Financial reporting
Invoice generation
Cash flow optimization
Collections strategy
Account reconciliation
Client relationship management
Aging accounts monitoring
Cross-functional collaboration
Team training and development
Payment tracking
Compliance adherence
Data accuracy enhancement
Process improvement
Customer service excellence
Software utilization
Credit risk assessment
Audit preparation
Payment plan negotiation
Financial data management
Outstanding receivables reduction
Collections
Time management
Payment posting
Statement review
Bank deposits
Financial records and reporting
Microsoft Excel
Attention to detail
Accounts receivable software
Customer relations
Generally accepted accounting principles
Payment coordination
Information gathering and analysis
Account monitoring
Audit support
Credit management
GL entries
Financial software
Payment negotiations
Database updates
Problem-solving
Team collaboration
Client communication
Customer account management
Collections management
Accounts reconciliation
Transaction recording
Receivables management
Spreadsheets and journal entries
Payment allocation
Activity reporting
Aging report analysis
Invoice and payment processing
Receivables forecasting
General ledger maintenance
Data entry and management
Payment questions
Debt collection
Accounts receivable
Payment management
Aging reports analysis
Credit and collections
Accurate payment posting
Strong client relations skills
Month-end closing procedures
Audit procedures
General ledger
Financial management
Relationship building
Team bonding
Investigative research
Financial statements expertise
Department oversight
Finance
Cross-functional team collaboration
Accomplishments
- Improved debtor collections through consistent account follow-up and query resolution.
- Produced accurate debtor reconciliations and monthly management reports.
- Maintained high levels of accuracy in customer account administration and financial records.
- Enhanced cash flow by ensuring timely collection of outstanding accounts.
- Utilized Accpac and Excel to streamline reporting and reconciliation processes.
Timeline
B.Compt -
Regenesys Business School
02.2023 - 05.2025
Accounts Receivable Clerk
BCCEI
07.2016 - Current
Sales and Technical Consultant
Leading Edge Solutions
02.2013 - 06.2016