Keneiloe Mofokeng
General Administrator/ Receptionist
Boksburg
Summary
Expertise in delivering outstanding service in hectic office settings, this administrative receptionist is committed and well organized. Competent in professionally processing correspondence, answering multi-line phone systems, and overseeing front desk operations. Adept in setting priorities and multitasking to guarantee productive office operations. Positive relationships with clients and co-workers are fostered by strong interpersonal and communication abilities. Devoted to providing exceptional customer service and keeping a friendly environment while assisting with administrative tasks to increase overall output.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Counting Officer
International Electrotechnical Commission [IEC]
Germiston
05.2024 - 05.2024
- Before counting starts, make sure all supplies, including ballots and counting tools, are prepared and arranged.
- Verify ballots' integrity and make sure they come from reliable source (e.g., by inspecting ballot boxes' seals and recorded).
- Carefully record outcomes, including any inconsistencies or problems that arose throughout counting procedure, to guarantee accuracy and transparency.
Receptionist Administrator
Toro Computers & Toys
Germiston
01.2016 - 03.2020
- Maintained clean, organized, and welcoming reception area with approximately 20-30 incoming calls.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Business specialised in offering educational toys and conducted majority of its business over the phone. This strategy may worked well for establishing personal rapport with clients and promptly attending to their needs.
Switchboard Receptionist & Filing Clerk
Kuehne & Nagel
Edenvale
05.2009 - 12.2015
- The Switchboard had incoming calls approximately 200 calls a day as it had Air, Road and Sea freight
- Ensured smooth front desk operations by professionally greeting visitors and directing them accordingly upon arrival at the office.
- Improved customer satisfaction with timely problem resolution and accurate call transfers.
Education
No Degree - General Secretary
Boston City Campus
Germiston 01.2024 - 12.2024
High School Diploma -
Benoni Educational College
Benoni 01.2024 - 12.2024
Skills
1 Communication Skills Professional clear written and vocal communication is crucial
2 Organisation and Multitasking: Managing several things at once, including making appointments, responding to emails, and keeping files, requires a high level of organisation
3 Customer Service Orientation: It's important to have a positive outlook and concentrate on assisting others
Timeline
Counting Officer
International Electrotechnical Commission [IEC]
05.2024 - 05.2024
No Degree - General Secretary
Boston City Campus
01.2024 - 12.2024
High School Diploma -
Benoni Educational College
01.2024 - 12.2024
Receptionist Administrator
Toro Computers & Toys
01.2016 - 03.2020
Switchboard Receptionist & Filing Clerk
Kuehne & Nagel
05.2009 - 12.2015