Kelebogile Khati

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

• Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Built strong relationships with clients to deliver emotional support and companionship.
• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Provided safe mobility support to help patients move around personal and public spaces.
• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Monitored clients' overall health and well-being and noted significant changes.

• Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
• Handled equipment, chemicals, and materials properly and with caution.
• Used time management and efficient cleaning methods to meet deadlines.
• Mopped and vacuumed floors to remove residue and restore finished appearance.

velopment Pathway Health Research Unit) Division on WITS UNIVERSITY Community Health Helper (HH) 2021 – Present • Promote health within a community by assisting individuals to adopt healthy behaviors. • Serve as an advocate for the health needs of individuals by assisting community residents in effectively communicating with healthcare providers or social service agencies. • Act as liaison or advocate and implement programs that promote, maintain, and improve individual and overall community health. • Deliver health-related preventive services such as blood pressure, glaucoma, and Hemoglobin, BMI, HBA1c, Pregnancy test, HIV • Collect data to help identify community health needs. • Maintain, collect and updated participant data using REDCAP data system • Advise participants or community groups on issues related to improving general health, such as diet, exercise, mental health, sedentary behaviour, sitting and screening time. • Identify or contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, or pregnant women. • Contact participants in person, by phone, or in writing to ensure they have completed required or recommended actions. • Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community. • Refer participants to needed health services. • Attend community meetings or health fairs to understand community issues or build relationships with community members. • Perform basic diagnostic procedures, such as blood pressure screening, Hb, or communicable disease screening. • Advise participants or community groups on issues related to risk or prevention of conditions, , human immunodeficiency virus (HIV) • Identify the particular health care needs of individuals in a community or target area. • Advise participants or community groups on issues related to self-care, such as Blood Pressure, Hb, and diabetes management by working together with local clinic. • Conduct home visits for pregnant women, newborn infants, or other high-risk individuals to monitor their progress or assess their needs. • Transport or accompany participants to scheduled health appointments or referral sites. • Teach appropriate parenting behaviors to individuals or families. • Report incidences of child or elder abuse, neglect, or threats of harm to authorities, as required. • Collect information from participants to compile vital statistics about the general health of community members. • Refer participants to apply for social services, including or Women, Infants, and Children. • Advise participants or community groups to ensure parental understanding of the importance of childhood immunizations and how to access immunization services. • Provide health feedback to participant