I am a dynamic, results-driven professional with extensive experience in sales, key account management, and operations within the car rental and TMC (Travel Management Company) sector. As a 40-year-old mother of three, I bring strong interpersonal skills, leadership, and business acumen, thriving on building lasting client relationships, achieving sales targets, and driving sustainable business growth.
Hi, I’m
Keitumetse N.G. Bokaba
Key Accounts Manager
Karenpark
Summary
Overview
21
years of professional experience
Work History
Kenings Car, Van and Truck HireKempton Park
Key Accounts Manager
06.2025 - Current
Job overview
- Manage key Corporate and TMC accounts, ensuring service excellence and client retention.
- Identify and acquire new clients to expand market share in the car rental industry.
- Negotiate pricing, credit limits, and service agreements in line with client requirements.
- Collaborate with operations to ensure vehicle availability and client satisfaction.
- Conduct regular business reviews and performance analyses for major accounts.
- Develop and execute strategic plans to meet monthly and annual sales objectives.
- Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
- Debt collection for all accounts on my book
- Link between all departments - roadside, accounts, operations etc.
Tshemoni Global Fleet (TGF)
Accounts & Operations Manager
09.2021 - 06.2025
Job overview
- Established and positioned the brand within the long-term rental market.
- Led tender submissions for car rental and leasing opportunities.
- Negotiated pricing structures and annual rate adjustments.
- Maintained and expanded corporate relationships, driving consistent sales growth.
- Designed tailored transport solutions and implemented innovative sales strategies.
- Procured and managed fleet vehicles efficiently.
- Oversaw driver recruitment, scheduling, and route optimization.
- Maintained supplier relationships and conducted monthly performance reviews.
- Developed and implemented strategies to maximize customer satisfaction.
- Facilitated smooth collaboration between departments through clear communication channels.
Cartrack
Corporate Relationship Manager
07.2020 - 08.2021
Job overview
- Expanded the Cartrack brand footprint within the corporate market.
- Managed client relationships and facilitated product upgrades.
- Resolved customer queries and coordinated with technical and installation teams.
- Drove lead generation through call centers and digital platforms.
- Implemented risk mitigation measures to minimize credit exposure while maximizing profitability from existing corporate client accounts.
Europcar
Sales Specialist
12.2017 - 06.2020
Job overview
- Strengthened partnerships with major TMCs including BidTravel, Flight Centre, and Travel with Flair.
- Conducted quarterly account reviews with key client executives.
- Organized promotional campaigns and brand activations to enhance visibility.
Avis Van Rental
Key Accounts Manager
04.2013 - 12.2017
Job overview
- Promoted Avis Van Rental services to corporate clients and travel partners.
- Re-established inactive accounts and ensured ongoing relationship management.
- Negotiated pricing, monitored performance, and maintained high CSI standards.
Avis Car Rental
Call Centre Agent & Government Coordinator
03.2007 - 03.2013
Job overview
- Supported Key Account Managers and managed daily customer service operations.
- Strengthened relationships with government travel agencies.
- Prepared rate sheets, reports, and managed Salesforce database entries.
Go Au Pair
Au Pair
01.2005 - 10.2006
Job overview
- Provided childcare and educational support while representing South African culture abroad.
Skills
References
References
- Pele, Mafoko, pelem@univestgroup.co.za, 076 351 6354, Tshemoni Global Fleet
- Vernon, Vivier, vernon.vivier@avisbudget.co.za, 012 342 4234, Avis Van Rental
- Clive, Mahlekgane, clive.mahlekgane@avisbudget.co.za, 073 504 4783, Avis Car Rental
- Wilmarie, wilmariev@cartrack.co.za, 084 769 6961, Cartrack
Timeline
Key Accounts Manager
Kenings Car, Van and Truck Hire
06.2025 - Current
Accounts & Operations Manager
Tshemoni Global Fleet (TGF)
09.2021 - 06.2025
Corporate Relationship Manager
Cartrack
07.2020 - 08.2021
Sales Specialist
Europcar
12.2017 - 06.2020
Key Accounts Manager
Avis Van Rental
04.2013 - 12.2017
Call Centre Agent & Government Coordinator
Avis Car Rental
03.2007 - 03.2013
Au Pair
Go Au Pair
01.2005 - 10.2006