Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic
Kayla Mendes

Kayla Mendes

Office Administrator / Personal Assistant / Operations Manager
johannesburg

Summary

Citizenship: South African

Gender: Female

Driving License: 1


Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

10
10
years of professional experience

Work History

Au pair

Private Family Household
09.2022 - 02.2023
  • Providing nurturance, care, stimulation and companionship to the Employer's child
  • Fetching the Employer's child from school
  • Transporting the Employer's child to extra mural activities, therapies, play dates, doctor's appointments, etc.
  • Liaising with teachers, coaches and therapists on behalf of the Employer
  • Arranging and supervising play dates
  • Purchasing necessities for, and assisting with, projects and assignments
  • Running errands for the Employer
  • Engaging in intellectually stimulating play and activities with the Employer's child
  • Preparation of meals for the Employer's child
  • Reason for leaving: Resignation.
  • Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
  • Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
  • Improved children''s language skills through engaging conversations and interactive language games.
  • Provided reliable transportation to various appointments, activities, and outings while maintaining safety standards.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Reason for leaving: I decided to leave my job due to personal circumstances, specifically because I discovered I was pregnant and wanted to prioritize my health and well-being during this time.

References of Families :

  • 1. DR. CLAIRE MITCHELL- +27845253322
  • 2. Hailey Cook - 0721436724

Office Administrator

Nerospec OSCON (pty) Ltd.
10.2019 - 03.2020
  • Company Overview: Nerospec Oscon is a mining company. They have 5 sister companies underneath them.
  • General office administration duties
  • Reception duties
  • Client liaison
  • Managing CEO and directors' diaries. There were 9 directors in total
  • Screening calls and running the switchboard for all companies
  • Hosting Visitors
  • Monitoring emails - responding and redirecting
  • Maintaining an accurate filling system
  • Receiving of invoices, arranging payment and keeping record of payment
  • Attending customer queries
  • Assisting with ad hoc assignments
  • Scheduling, arranging and coordinating meetings, functions, conferences, events
  • Travel bookings for technicians and engineers, booking care hire, hotel accommodation.
  • Planning international business trips
  • Managing office vehicles at office, keeping a vehicle log book and scheduling services on company fleet.
  • Managing fleet fuel account
  • Monitoring printer and ordering any office supplies
  • Ordering and monitoring groceries and for sites at mines
  • Ordering stationery for all companies and sites at mines
  • Ordering and controlling PPE supplies to staff
  • Dispatching PPE to technical at sites.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
  • Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
  • Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
  • Oversaw inventory management, ensuring office supplies were adequately stocked without overordering.
  • Enhanced efficiency by automating routine tasks, allowing staff to focus on more strategic projects.
  • Managed executive travel arrangements, optimizing itineraries for cost-effectiveness and time management.
  • Streamlined appointment scheduling for executives, optimizing their daily agendas for maximum productivity.
  • Coordinated with vendors to reduce office supply expenses, negotiating contracts that favored our budget constraints.
  • Reason for leaving: I decided to focus on studies and choose another position that would aid me in doing such.
  • Reference: HR - Andri Graham 011 791 2320 // +27 74 227 0404
  • Janine Bolton 011 791 2320

Marsha J Jewellery Boutique
01.2013 - 11.2014
  • Company Overview: Marsha J Jewellery was a high-end luxury jewellery boutique. That sold and manufactured jewellery.
  • Assisted in operations of the store
  • Sales assistant
  • General administrative work ie; monthly stock take, sorting mail, answering phones, scheduling appointments, greeting clients, assisting general manager in meetings with suppliers
  • Handling social media page
  • Assisting in all of the planning of the boutique's events
  • Ordering office stationery supplies and shop supplies
  • Paying staff
  • General cleaning around desks and shop
  • Proof reading emails to suppliers
  • Marsha J Jewellery was a high-end luxury jewellery boutique. That sold and manufactured jewellery.
  • Reasons for leaving: Shop owner sold the boutique and retired.
  • Reference: Skye (general manager of boutique) 0842777988

Education

Grade 12 - English, Afrikaans first additional language, Mathematical Literacy, Life Orientation, Dramatic Arts, History, Business studies

Abbotts College North cliff

Certificate - Operations Management

University of Cape Town

Skills

  • IT Proficiency
  • Building and maintaining business relationships
  • Reliable
  • Loyal
  • Dynamic
  • Passionate
  • Devoted
  • Time management
  • Customer service
  • Operational efficiency
  • Planning and implementation
  • Vendor sourcing
  • Process improvements
  • Analytical
  • Problem-solving
  • Organizational management

Hobbies

  • Cooking
  • Traveling
  • Yoga & Meditation
  • Arts and Crafts
  • Gardening
  • Reading
  • Hiking


Timeline

Au pair

Private Family Household
09.2022 - 02.2023

Office Administrator

Nerospec OSCON (pty) Ltd.
10.2019 - 03.2020

Marsha J Jewellery Boutique
01.2013 - 11.2014

Certificate - Operations Management

University of Cape Town

Grade 12 - English, Afrikaans first additional language, Mathematical Literacy, Life Orientation, Dramatic Arts, History, Business studies

Abbotts College North cliff
Kayla MendesOffice Administrator / Personal Assistant / Operations Manager