Kamogelo Lefakane
L&D Specailist
Johannesburg
Summary
A highly motivated professional with over seven years of experience in logistics, supply chain management, and learning and development. With a BCom in Transport Economics from the University of Johannesburg, I have worked for industry leaders like TNT Express Worldwide and FedEx Express, gaining hands-on expertise in designing and delivering training programs, managing team development, and implementing operational improvements. I am passionate about optimizing learning experiences, improving team competencies, and driving organizational success through effective training strategies and continuous performance improvement. My focus is on creating high-quality, sustainable learning solutions that foster a culture of development, collaboration, and operational excellence.
Overview
2025
2025
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
Work History
Learning and Development Specialist Associate
TNT Express / FedEx Express South Africa
1 2023 - Current
- Designed and delivered skills development programs, improving team competencies in logistics, supply chain management, and business systems
- Acted as the Skills Development Facilitator (SDF) and liaised with TETA to secure skills development funding and ensure compliance with national training regulations
- Delivered training in logistics systems, enhancing operational efficiency across teams and improving performance in line with ISO 9001 compliance standards
- Collaborated with cross-functional teams to identify learning needs, developing and implementing targeted training interventions to improve productivity and service quality
- Delivered virtual and in-person training sessions, effectively using digital platforms to reach diverse teams and optimize learning engagement
- Analyzed training effectiveness through assessments, generating reports on performance improvements and recommending solutions for continuous development
- Led onboarding programs and developed ongoing learning opportunities for new hires, ensuring they were proficient in operational systems and processes
Special Services (SPS) Supervisor
FedEx Express South Africa
01.2019 - 01.2023
- Managed a team of 5, overseeing process workflows and ensuring timely, accurate stock movements and inventory management
- Utilized in-house systems to monitor and track stock movements, generate reports, and ensure compliance with operational standards
- Worked closely with internal teams and external stakeholders to maintain ISO 9001 compliance and improve supply chain operations
- Provided regular stock updates and forecasts, ensuring accurate tracking and visibility of inventory for effective decision-making
- Fostered strong client relationships, proactively resolving issues to ensure smooth service delivery and client satisfaction
Forward Stock Location (FSL) Team Leader
TNT Express Worldwide
01.2017 - 01.2019
- Led a team of 3 in managing FSL operations, overseeing inventory control, distribution, and logistics for high-profile clients (e.g., Nokia, Huawei)
- Developed and implemented process training for FSL operations, improving team performance and ensuring consistency in operations
- Supervised cold chain inventory management for sensitive shipments, ensuring compliance with client requirements
- Provided ongoing performance feedback and support to team members to ensure high-quality service delivery and efficient stock movement
Forward Stock Location (FSL) Administrator
TNT Express Worldwide
01.2016 - 01.2017
- Managed stock warehousing and distribution, ensuring accuracy in inventory tracking and reporting
- Provided operational support by updating inventory records and assisting with vendor invoice verification
Linehaul Administrator
TNT Express Worldwide
01.2015 - 01.2016
- Ensured accurate vendor billing by verifying invoices and ensuring compliance with internal policies
- Coordinated internal office operations, facilitating smooth communication across teams and ensuring process efficiency
Education
BCom - Transport Economics
University of Johannesburg
01.2010 - 01.2014
Matric -
Bracken High School
01.2004 - 01.2008
Skills
Onboarding
Skills development facilitation
Compliance training
MS Office
Virtual learning platforms
Stakeholder collaboration
Training coordination
Vendor management
Process optimization
Cross-functional collaboration
Stakeholder engagement
Certification
Dangerous Goods Category 6
Additionalattributes
- Digital Savvy: Experienced with digital tools and platforms for virtual learning and performance tracking.
- Problem Solving: Ability to analyze complex situations and provide practical, effective solutions.
- Influencing Skills: Demonstrated ability to influence stakeholders at all levels, fostering collaboration and driving results.
- Results-Oriented: Focused on delivering high-quality training initiatives that align with organizational goals.
- Adaptability: Comfortable working in dynamic environments, agile with change and new challenges.
Timeline
Special Services (SPS) Supervisor
FedEx Express South Africa
01.2019 - 01.2023
Forward Stock Location (FSL) Team Leader
TNT Express Worldwide
01.2017 - 01.2019
Forward Stock Location (FSL) Administrator
TNT Express Worldwide
01.2016 - 01.2017
Linehaul Administrator
TNT Express Worldwide
01.2015 - 01.2016
BCom - Transport Economics
University of Johannesburg
01.2010 - 01.2014
Matric -
Bracken High School
01.2004 - 01.2008
Dangerous Goods Category 6
Encore
Skills Development Facilitator (SDF) – SETA Liaison
ISO 9001 Compliance
Learning and Development Specialist Associate
TNT Express / FedEx Express South Africa
1 2023 - Current
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