Mpho Baloyi
Customer Financial Services Administratorassociate
Gauteng
Summary
Driven professional with a proven track record in customer financial services and administration at FedEx Express South Africa . Excelled in maintaining accurate billing data and resolving client requests within 48 hours, showcasing strong communication skills and proficiency in Office 365. Demonstrated ability to enhance filing systems at TNT Express, reflecting exceptional administration capabilities.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Customer Financial Services Administrator-associate
Fedex Express South Africa Pty Ltd
Johannesburg
2018.03 - 2021.10
- To ensure that documents are sent to client in timely and professional manner.
- Complete billing data in system for invoicing.
- Maintain accurate customer billing data with system.
- Invoicing of un-billed duties/- on daily basic from reconciliation.
Filling Clerk
TNT Express
Johannesburg
2005.11 - 2008.03
- Maintaining filling system .
- Ensure copies are legible and neat.
- Collecting documents from department to be filled.
- To sort , indexing of files.
- Adhered to company policies and government regulations regarding data oversight and confidentiality to promote overall information security
- Collaborated with colleagues to develop best practices for document management and organization
- Streamlined document retrieval processes for quicker access to essential information
Education
Some College (No Degree) - Accounting And Finance
Boston City Campus & Business College
Benoni 2014.02 - 2014.10
Matric -
Vezukhono Secondary School
Daveyton 2011.01 - 2011.11
Skills
Office 365
Compu-clearing
Main frame
Communication skills
Client billing
Administration
Timeline
Customer Financial Services Administrator-associate
Fedex Express South Africa Pty Ltd
2018.03 - 2021.10
Some College (No Degree) - Accounting And Finance
Boston City Campus & Business College
2014.02 - 2014.10
Matric -
Vezukhono Secondary School
2011.01 - 2011.11
Filling Clerk
TNT Express
2005.11 - 2008.03
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