Kabelo Sishoashoa
Johannesburg
Summary
Motivated Call Center Sales Agent excelling in client engagement and sales strategy. Generates leads through proactive communication and tailored solutions, driving customer satisfaction and loyalty. Committed to delivering impactful results in fast-paced environments. Dedicated professional with a strong foundation in customer service and relationship management. Supports clients by understanding their needs and providing effective solutions, ensuring a positive experience. Adapts quickly to diverse client requirements and market changes.
Overview
2
2
Languages
1
1
Certification
11
11
years of professional experience
Work History
Call center Sales Agent
Africonnect Marketing
Johannesburg
02.2026 - 07.2026
- Promoted Budget car insurance, King Price Insurance Products and 1life Life Cover, enhancing customer awareness and driving sales growth.
Sales Agent
AVBOB
Johannesburg
07.2025 - 12.2025
- Secured sales of funeral insurance by engaging and advising customers
- Built exceptional customer satisfaction by delivering friendly service.
Client support
Masabata Beauty Cycle
Johannesburg
01.2020 - 12.2025
- Coordinated setup and provided beauty materials to enhance client experience.
- Monitored and reviewed client support plans regularly, making adjustments to meet changing needs.
Multifunctional Consultant
NEDBANK
Johannesburg
10.2015 - 11.2019
- Dynamic professional with over 4 years of experience in client service. Multifunctional consultant with expertise in client service. sales leads, and managing client expectations to deliver integrated financial solutions. Strong communication, time management, and adaptability skills to optimise processes and enhance customer satisfaction. Committed to leveraging resilience and teamwork to drive business growth and optimal excellence. Managed client expectations effectively.
Education
Matric
Doornkop High
Johannesburg, GP01-2006
Skills
- Customer service
- Sales strategy
- Client relationship management
- Lead generation
- Team player
- Able to work under pressure
- Good communicator
Accomplishments
- Most Improved employee in 2018 (NEDBANK)
- Athletics Technical Official of the year 2014 (Central Gauteng Athletics)
- Qualified Athletics Coach Level 2
- Secretary of Harambe Athletics Club
Certification
- Computer Course (End User) Mo-Africa NGO (ICDL)- 2022 Microsoft Office( Excel, Word, Outlook) Online, Online Essentials and Presentation.
- Bright Light Training - Call Center Training Course 02/2026
Languages
English
Advanced
C1
Sotho
Advanced
C1
References
- Rendy Jama 068 1222 821
- Ben Mohlakane 083 590 3628
Timeline
Call center Sales Agent
Africonnect Marketing
02.2026 - 07.2026
Sales Agent
AVBOB
07.2025 - 12.2025
Client support
Masabata Beauty Cycle
01.2020 - 12.2025
Multifunctional Consultant
NEDBANK
10.2015 - 11.2019
Matric
Doornkop High