Innovative, Technology, skills development
Justin Landsberg
Diesel Mechanic
Johannesburg ,Gauteng
Summary
A well networked and highly motivated entrepreneur, With a vast experience within management and sales engineering in automotive, corrosion and mining sectors. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
I am seeking a position within an ambitious and exciting company where longevity is my focus to grow.
Overview
12
12
years of professional experience
Work History
Managing Director
Phoenix Automotive
Johannesburg
06.2020 - Current
Area Manager
Car Care Clinic
Littlefalls, Roodepoort
01.2017 - 05.2020
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Capitalized on new sales and business opportunities when developing partnerships with other companies, successfully increasing sales volume Number%.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
End User Support Specialist
Stanley Black & Decker
Johannesburg
09.2018 - 05.2019
- Created user accounts and assigned permissions.
- Delivered exceptional remote support services by leveraging advanced diagnostic tools and methodologies.
- Developed and implemented preventive maintenance procedures.
- Spearheaded the implementation of new support tools that boosted productivity among team members.
- Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
- Collaborated with cross-functional teams to develop and implement effective support strategies.
- Provided feedback to product development and engineering teams on customer needs and issues for enhancements.
- Managed high-priority tickets with professionalism, ensuring timely resolutions while maintaining excellent rapport with clients.
- Developed training materials to educate both team members and clients on product functionality and best practices.
- Boosted customer confidence in company products through consistent provision of accurate information during interactions.
Branch Manager
Storm Machinery
Durban
05.2013 - 10.2016
- Complied with regulatory guidelines and requirements.
- Submitted loan applications to underwriter for verification and recommendation.
- Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.
- Complied with established internal controls and policies.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Designed and maintained financial models to identify and measure risks.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented service improvements to enhance sales cycle.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Consulted customers to boost product sales and services.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Assessed employee performance and developed improvement plans.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
Industrial Sales Representative
Industrial Spraying Systems
Johannesburg
11.2011 - 03.2013
- Generated new leads through cold calling, networking events, and trade shows for enhanced revenue growth.
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Worked closely with commercial operational departments to schedule targeted promotional campaigns.
- Tracked customer and supply chain details for precise and timely fulfillment.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Provided exceptional customer service, addressing client concerns promptly and ensuring complete satisfaction with product offerings.
- Used consultative sales approach to understand and meet customer needs.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Demonstrated products and specific features at customer locations and special events.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
Education
Red Seal - Diesel Mechanics Technology
05.2020
Grade 12 - Academic
12.2008
Red seal Diesel mechanic
Skills
Recruitment Strategies
Mentoring and training
Sales Leadership
Workforce Planning
Revenue Growth
Negotiation
Staff Management
Account Management
Quality Assurance
Organizational Development
Operations Management
Business Planning
Sales Tracking
Customer Service Management
Adaptability and Flexibility
Organizational Structuring
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result by completing Task with accuracy and efficiency.
- Resolved product issue through consumer testing.
Interests
Timeline
Managing Director - Phoenix Automotive
06.2020 - Current
End User Support Specialist - Stanley Black & Decker
09.2018 - 05.2019
Area Manager - Car Care Clinic
01.2017 - 05.2020
Branch Manager - Storm Machinery
05.2013 - 10.2016
Industrial Sales Representative - Industrial Spraying Systems
11.2011 - 03.2013
Quality Council For Teades And Occupations - Red Seal, Diesel Mechanics Technology
Witbank High School - Grade 12, Academic
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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