Innovative, Technology, skills development
Justin Landsberg
Diesel Mechanic
Johannesburg ,Gauteng
Summary
A well networked and highly motivated entrepreneur, With a vast experience within management and sales engineering in automotive, corrosion and mining sectors. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
I am seeking a position within an ambitious and exciting company where longevity is my focus to grow.
Overview
12
12
years of professional experience
Work History
Managing Director
Phoenix Automotive
Johannesburg
06.2020 - Current
Area Manager
Car Care Clinic
Littlefalls, Roodepoort
01.2017 - 05.2020
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Capitalized on new sales and business opportunities when developing partnerships with other companies, successfully increasing sales volume Number%.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
End User Support Specialist
Stanley Black & Decker
Johannesburg
09.2018 - 05.2019
- Created user accounts and assigned permissions.
- Delivered exceptional remote support services by leveraging advanced diagnostic tools and methodologies.
- Developed and implemented preventive maintenance procedures.
- Spearheaded the implementation of new support tools that boosted productivity among team members.
- Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
- Collaborated with cross-functional teams to develop and implement effective support strategies.
- Provided feedback to product development and engineering teams on customer needs and issues for enhancements.
- Managed high-priority tickets with professionalism, ensuring timely resolutions while maintaining excellent rapport with clients.
- Developed training materials to educate both team members and clients on product functionality and best practices.
- Boosted customer confidence in company products through consistent provision of accurate information during interactions.
Branch Manager
Storm Machinery
Durban
05.2013 - 10.2016
- Complied with regulatory guidelines and requirements.
- Submitted loan applications to underwriter for verification and recommendation.
- Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.
- Complied with established internal controls and policies.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Designed and maintained financial models to identify and measure risks.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented service improvements to enhance sales cycle.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Consulted customers to boost product sales and services.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Assessed employee performance and developed improvement plans.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
Industrial Sales Representative
Industrial Spraying Systems
Johannesburg
11.2011 - 03.2013
- Generated new leads through cold calling, networking events, and trade shows for enhanced revenue growth.
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Worked closely with commercial operational departments to schedule targeted promotional campaigns.
- Tracked customer and supply chain details for precise and timely fulfillment.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Provided exceptional customer service, addressing client concerns promptly and ensuring complete satisfaction with product offerings.
- Used consultative sales approach to understand and meet customer needs.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Demonstrated products and specific features at customer locations and special events.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
Education
Red Seal - Diesel Mechanics Technology
05.2020
Grade 12 - Academic
12.2008
Red seal Diesel mechanic
Skills
Recruitment Strategies
undefinedAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result by completing Task with accuracy and efficiency.
- Resolved product issue through consumer testing.
Interests
Timeline
Managing Director - Phoenix Automotive
06.2020 - Current
End User Support Specialist - Stanley Black & Decker
09.2018 - 05.2019
Area Manager - Car Care Clinic
01.2017 - 05.2020
Branch Manager - Storm Machinery
05.2013 - 10.2016
Industrial Sales Representative - Industrial Spraying Systems
11.2011 - 03.2013
Quality Council For Teades And Occupations - Red Seal, Diesel Mechanics Technology
Witbank High School - Grade 12, Academic
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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